Summary
Work history
Education
Skills
Custom
Affiliations
Timeline
Generic

Hani Nur

London,Feltham

Summary

Highly organised and punctual professional with strong communication skills and an excellent telephone manner. Demonstrates a tactful and articulate approach, confident with a positive attitude. Proven ability to work effectively in a team, showcasing reliability, dependability, flexibility, and adaptability. Possesses robust administrative skills, good ICT proficiency, and a solid understanding of equality and diversity. Committed to leveraging these competencies to contribute meaningfully to organisational success.

Work history

First Contact Administration

GP Practice Name
  • Managed initial patient contact, ensuring timely and effective communication
  • Utilized EMIS and Medics software to access and update patient records, schedule appointments, and manage clinical data
  • Provided administrative support to the clinical team, ensuring seamless practice operations
  • Developed strong communication and interpersonal skills, working with patients, clinicians, and other stakeholders

Support Worker

Cygnet Hospital Woking
  • Met the psychological needs of diverse groups of service users with varying degrees of mental and physical issues
  • Worked well in a team to support qualified nurses and staff with the delivery of care to patients
  • Demonstrated skills to build strong and trusting relationships with people
  • Supported patients with physical assessment, engagement, and intervention to recognise, prevent and therapeutically manage behaviours, risk to self, risk to neglect and abscondment

Support Worker

Priory Hospital Roehampton
  • Met the psychological needs of diverse groups of service users with varying degrees of mental and physical issues
  • Worked well in a team to support qualified nurses and staff with the delivery of care to patients
  • Demonstrated skills to build strong and trusting relationships with people
  • Supported patients with physical assessment, engagement, and intervention to recognise, prevent and therapeutically manage behaviours, risk to self, risk to neglect and abscondment

Child Care

Insta Care
  • Delivered high-quality and effective support services, promoting independence and wellbeing of children
  • Provided emotional support to 5 children, resulting in improved behavior and engagement
  • Designed educational activities for young children in line with Early Years Foundation Stage (EYFS) curriculum
  • Attended regular training opportunities to expand professional knowledge and further career progression

Medical Receptionist / Administrator

Kingston Health Centre
  • Dealt with patient queries at reception
  • Utilized EMIS software for booking appointments, updating patient information, registering/de-registering patients
  • Booked immunisations
  • Dealt with repeat prescription requests
  • Checked prescriptions
  • Answered and responded to telephone and email enquiries
  • Scanned clinical correspondence using Docman
  • Dealt with payments from patients (e.g
  • Travel vaccinations)
  • Took responsibility for updating noticeboards and keeping the reception area tidy
  • Filed, archived, sorted and distributed post
  • Chaperoned patients

Sales Floor Assistant

Marks and Spencer
  • Delivered a high level of customer service by greeting customers as they entered the store
  • Assisted customers with queries regarding products or general store information
  • Replenished shelves and ensured correct labels were in place
  • Processed card and cash payments when working on the till
  • Ensured the store was kept clean, tidy and free from potential hazards to customers or colleagues

Education

GCSEs - Maths, English

The Heathland School

Health & Social Care level 3 - undefined

Kingston College

Health Care Practitioner level 4 & 5 - undefined

University of West London

Skills

  • Communication Skills
  • Excellent telephone manner
  • Tactful and articulate
  • Confident with a positive attitude
  • Teamwork
  • Reliable and dependable
  • Able to work in a team
  • Flexible and adaptable
  • Administrative Skills
  • Good ICT skills
  • Knowledge of equality and diversity
  • Organised and punctual

Custom

I enjoy socialising with family and friends, reading, child minding when required, exercising and creative arts, especially singing and dancing.

Affiliations

  • I enjoy socialising with family and friends, reading, child minding when required, exercising and creative arts, especially singing and dancing.

Timeline

First Contact Administration

GP Practice Name

Support Worker

Cygnet Hospital Woking

Support Worker

Priory Hospital Roehampton

Child Care

Insta Care

Medical Receptionist / Administrator

Kingston Health Centre

Sales Floor Assistant

Marks and Spencer

Health & Social Care level 3 - undefined

Kingston College

Health Care Practitioner level 4 & 5 - undefined

University of West London

GCSEs - Maths, English

The Heathland School

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