Hani Darra
London,Croydon
Summary
Highly efficient well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge. Reliable with organisational, time management and multitasking skills to work in fast food environments. Dependable in following recipes and daily cleaning procedures. Always ready to help customers and team members. Motivated hospitality worker thrives in fast-paced settings. Committed to quality and customer service standards.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Crew Member
Adeel
London, Croyden
07.2022 - Current
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Achieved excellent customer service by greeting customers and meeting quality expectations.
- Trained in food safety and hygiene practices.
- Flexibly took on various roles to support workflow.
- Acted as team player by helping colleagues finish their tasks.
- Attended to customers with friendly and accurate service.
- Prepared food and beverages within target timeframes.
- Supported store goals by maximising sales opportunities and providing great quality service.
- Operated cash register to take payments and process orders.
- Shared product knowledge to answer customer questions and make suggestions.
- Maintained clean and sanitary food preparation areas and equipment.
- Established professional relationships with peers to enhance productivity and teamwork.
- Fried chicken, fish and potatoes to make different fast food dishes.
- Prepared tea, coffee and carbonated beverages for customers.
- Took orders at counter and drive-through with clear communication and professionalism.
- Checked completed orders for accuracy, quality and presentation.
- Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
- Took cash and card payment at checkout, providing correct change and receipts when requested.
- Used fryers, grills and microwaves while following safety guidelines.
- Placed previously cooked food into ovens to reheat for customer orders.
Education
A-Levels - Economics, Maths, English
Dunraven Six Form
London 09.2022 - 07.2024
Skills
- Product knowledge
- Quality Assurance and Control
- Customer service
- Training and development
- Cash handling
- Performance management
- Menu memorization
- Counter sales
- Menu item familiarity
- Menu memorisation
- Food preparation
- Order accuracy
- Restaurant equipment maintenance
Languages
English
Fluent
Arabic
Fluent
Timeline
A-Levels - Economics, Maths, English
Dunraven Six Form
09.2022 - 07.2024
Crew Member
Adeel
07.2022 - Current
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