Hanan Hajir
Slough
Summary
Detail-oriented Education Graduate with over two years' experience in project support administration and stakeholder coordination within regulated residential childcare. Coordinated meetings, organised activities, and maintained confidential records. Developed reports and presentations to support multidisciplinary teams, enhancing outcomes for children and young people.
Overview
5
5
years of professional experience
Work History
Residential Care Practitioner
Inspire Childcare
2024.05 - Current
- Managed confidential records, care plans and documentation for up to 8 young people, ensuring GDPR and Ofsted compliance.
- Maintained accurate electronic and paper records and contributed to continuous service improvement.
- Prepared comprehensive reports, chronologies, risk assessments, and presentations to aid informed decision-making.
- Coordinated with schools, social workers, CAMHS, IROs, therapists and local authorities.
- Attended Looked After Child (LAC) Reviews, took detailed meeting notes, recorded actions and monitored follow-up.
- Coordinated multiple workstreams, effectively balancing competing priorities to meet critical deadlines.
- Organised and facilitated meetings, appointments, activities, and transport logistics to ensure smooth operations.
- Managed young people's finances, maintaining accurate financial records, receipts and expenditure logs.
Customer Service Advisor
NHS Test and Trace
2021.08 - 2022.02
- Provided excellent customer service to enhance customer satisfaction and loyalty.
- Maintained accurate electronic records to support effective service delivery.
- Handled confidential information with discretion to ensure customer trust and compliance.
Education
BA (Hons) - Education
Brunel University London
London, ENG2025-07
Skills
- Care plan management
- Risk assessment
- Confidential record handling
- GDPR & Confidentiality
- Report Writing
- Project Support
- Programme Support
- Business Support
- Multi-agency coordination
- Stakeholder Engagement
- Excel
- PowerPoint
- Teams
- Effective communication
- Multi-agency coordination
- Effective communication
Languages
English
Proficient
C2
Swahili
Intermediate
B1
somali
Advanced
C1
Timeline
Residential Care Practitioner
Inspire Childcare
2024.05 - Current
Customer Service Advisor
NHS Test and Trace
2021.08 - 2022.02
BA (Hons) - Education
Brunel University London