Hanaka Kitamura
Server / Barista
London,ENG
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Server/Barista
Wonder Table
09.2023 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
Education
Bachelor of Arts - International Relations
Hosei University
Tokyo, Japan 04.2001 -
Master of Arts - Global Development
SOAS, University of London
London, United Kingdom 04.2001 -
Skills
Strong work ethic
Hospitality service expertise
Espresso machine operation
Task prioritization
Coffee expertise
POS systems
Order management
Beverage preparation
Cash handling
Additional Information
Student Visa (Eligible to work 20 hours per week, no limit during vacation)
Timeline
Server/Barista
Wonder Table
09.2023 - 08.2024
Bachelor of Arts - International Relations
Hosei University
04.2001 -
Master of Arts - Global Development
SOAS, University of London
04.2001 -
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