Hamzah Muhammad
Harrow
Summary
Organised and approachable, enjoys supporting teams and creating a positive first impression for clients and colleagues. Background in customer facing roles has developed strong communication, problem-solving, and multitasking skills, while experience with Microsoft Office and handling customer queries has prepared me for office-based responsibilities. Adaptable and reliable, I am eager to contribute to professional office environments and bring energy and efficiency to day-to-day operations. Fluent in English and Bengali, enabling clear communication with a wide range of people.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Tutor
Fine Tutors
London, UK
2025.01 - 2025.06
- Built strong communication skills by explaining complex ideas in simple, clear ways
- Adapted quickly to different people’s needs, showing patience and flexibility
- Created a supportive and welcoming environment, encouraging confidence in students
- Organised lessons and resources effectively, balancing multiple responsibilities
Assistant Manager
Big T’s
Kings Cross, UK
2024.01 - 2024.12
- Delivered excellent customer service at the counter, taking and processing orders efficiently
- Supervised and supported staff to ensure tasks were carried out correctly and service ran smoothly
- Managed cash handling, card payments, and daily till balancing with accuracy
- Assisted with stock checks and kept the store organised to meet customer demand
- Collaborated with the social media team to promote menu items and attract new customers
- Handled customer queries and complaints professionally, maintaining a welcoming atmosphere
Team Member
Creams Cafe
Marble Arch, UK
2022.08 - 2023.07
- Served customers quickly and accurately during peak hours in a busy central London location
- Prepared desserts, drinks, and orders to high presentation and hygiene standards
- Supported both front-of-house and kitchen operations, switching roles as needed
- Kept the dining and service areas clean, organised, and welcoming for guests
- Assisted colleagues during rush periods, ensuring smooth coordination across the team
- Learned to prioritise tasks under pressure while maintaining quality service
Education
A levels & GCSE -
St Marylebone Boys School
Paddington, London 2018.09 - 2025.08
Skills
- Customer service & communication
- Team collaboration
- Stock control & organisation
- Problem-solving under pressure
- Fluent in English and Bengali
- Professional Demeanor
- Event Coordination
Certification
- Food Hygiene Training – Creams Café
- Customer Service Skills – Alison
- Microsoft Excel Basics – LinkedIn Learning
- Health & Safety Awareness – Alison
References
References available upon request.
Timeline
Tutor
Fine Tutors
2025.01 - 2025.06
Assistant Manager
Big T’s
2024.01 - 2024.12
Team Member
Creams Cafe
2022.08 - 2023.07
A levels & GCSE -
St Marylebone Boys School
2018.09 - 2025.08