Hamzah Butt
London
Summary
Results-driven and adaptable professional with a strong track record in building client relationships and delivering customer-focused solutions that drive sales. Skilled in communication, negotiation, and identifying customer needs to maximise revenue opportunities. Experienced in leading and mentoring teams to improve performance, engagement, and target achievement. Confident in fast-paced environments, with a proactive approach to meeting goals and contributing to business growth. Currently seeking to re-enter the workforce in a Sales Executive role, bringing energy, resilience, and a strong commitment to exceeding expectations.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Shift Manager
Pizza Express
London, Greater London
06.2021 - 03.2024
- Engaged customers in face-to-face interactions, identifying needs and promoting suitable products and services
- Resolved customer concerns effectively, using objection-handling techniques to maintain engagement and support conversions
- Delivered high-quality customer experiences, contributing to increased satisfaction and repeat business
- Promoted product knowledge and key selling points to enhance customer understanding and drive interest
- Built strong rapport with customers through clear, confident, and persuasive communication
- Maintained performance under pressure in fast-paced environments, consistently supporting team sales targets
- Collaborated with team members to improve campaign effectiveness and overall customer engagement
- Mentored new team members, improving confidence in customer interactions and overall team performance
Education
Bachelor of Arts - Business Management With Accounting
University of Westminster
London 09.2018 - 07.2023
Skills
- Customer acquisition & lead generation
- Face-to-face sales & relationship building
- Persuasion, negotiation & closing techniques
- Target achievement & KPI performance
- Brand representation & product promotion
- Objection handling & conversion optimisation
- Customer engagement & retention strategies
- Resilience, adaptability & performance under pressure
Accomplishments
Spearheaded a virtual charity campaign in collaboration with a team of three, commissioned by the University of Westminster during the COVID-19 lockdown. Led the end-to-end planning and execution, developing a targeted marketing strategy to maximise audience engagement and participation. Successfully raised over £1,000 for Great Ormond Street Hospital through effective promotion and communication. Recognised by peers as the most innovative and impactful initiative among all submissions.
References
References available upon request.
Timeline
Shift Manager
Pizza Express
06.2021 - 03.2024
Bachelor of Arts - Business Management With Accounting
University of Westminster
09.2018 - 07.2023