Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hamza Raja

Summary

Motivated and analytically-minded individual with a strong passion for business and technology, eager to leverage diverse background in data analysis, customer interaction, and problem-solving to contribute meaningfully to a business and commercial banking graduate scheme. With a solid understanding of SQL, Excel, relationship management, and business operations, aim to help businesses thrive by contributing to innovative financial solutions.

Overview

7
7
years of professional experience
5
5
years of post-secondary education

Work History

Marketing Representative

First Home Improvements Ltd
11.2023 - Current
  • - Led data-driven marketing initiatives, utilizing SQL to analyse customer data, identify trends, and generate targeted marketing strategies, resulting in 15% increase in lead conversion.
  • - Collaborated with internal teams to enhance CRM systems, improving data accuracy and better sales pipeline visibility.
  • - Prepared sales reports using Excel, providing actionable insights to improve business performance and target client segments effectively.

Police Constable

Thames Valley Police Department
08.2022 - 10.2023
  • - Conducted comprehensive investigations, gathering evidence, interviewing witnesses, and compiling reports to support case progression.
  • - Collaborated with internal departments and external agencies to ensure smooth coordination in case management and community safety initiatives.
  • - Produced detailed reports and statistical data for senior leadership, supporting decision-making and contributing to operational effectiveness.

Customer Services Representative

TSYS
11.2019 - 02.2020
  • - Utilized SQL to retrieve customer account information and process financial transactions efficiently, contributing to improved customer service delivery.
  • - Excel was leveraged for data analysis and reporting, identifying customer trends and opportunities for enhanced service delivery.
  • - Provided front-line technical support to customers, resolving complex software-related issues while maintaining high customer satisfaction levels.

Warehouse Operative

Keuhne+Nagel/Waitrose National Distribution Centre
08.2017 - 09.2018
  • - Coordinated daily warehouse operations, including order fulfilment, inventory management, and quality control, ensuring accurate and timely deliveries.
  • - Collaborated with cross-functional teams to streamline workflow processes, improving operational efficiency and reducing order errors.
  • - Provided feedback to management on system improvements, contributing to more efficient inventory tracking and product handling.

Education

Bachelor of Arts - Business

Birmingham City University
Birmingham
01.2018 - 12.2019

Associate of Arts -

University of Northampton
Northampton
01.2012 - 12.2014

Skills

  • Market research
  • Advertising expertise
  • Competitive analysis
  • Data visualisation

References

Available upon request

Timeline

Marketing Representative

First Home Improvements Ltd
11.2023 - Current

Police Constable

Thames Valley Police Department
08.2022 - 10.2023

Customer Services Representative

TSYS
11.2019 - 02.2020

Bachelor of Arts - Business

Birmingham City University
01.2018 - 12.2019

Warehouse Operative

Keuhne+Nagel/Waitrose National Distribution Centre
08.2017 - 09.2018

Associate of Arts -

University of Northampton
01.2012 - 12.2014
Hamza Raja