Hamza Raja
Summary
Motivated and analytically-minded individual with a strong passion for business and technology, eager to leverage diverse background in data analysis, customer interaction, and problem-solving to contribute meaningfully to a business and commercial banking graduate scheme. With a solid understanding of SQL, Excel, relationship management, and business operations, aim to help businesses thrive by contributing to innovative financial solutions.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Marketing Representative
First Home Improvements Ltd
2023.11 - Current
- - Led data-driven marketing initiatives, utilizing SQL to analyse customer data, identify trends, and generate targeted marketing strategies, resulting in 15% increase in lead conversion.
- - Collaborated with internal teams to enhance CRM systems, improving data accuracy and better sales pipeline visibility.
- - Prepared sales reports using Excel, providing actionable insights to improve business performance and target client segments effectively.
Police Constable
Thames Valley Police Department
2022.08 - 2023.10
- - Conducted comprehensive investigations, gathering evidence, interviewing witnesses, and compiling reports to support case progression.
- - Collaborated with internal departments and external agencies to ensure smooth coordination in case management and community safety initiatives.
- - Produced detailed reports and statistical data for senior leadership, supporting decision-making and contributing to operational effectiveness.
Customer Services Representative
TSYS
2019.11 - 2020.02
- - Utilized SQL to retrieve customer account information and process financial transactions efficiently, contributing to improved customer service delivery.
- - Excel was leveraged for data analysis and reporting, identifying customer trends and opportunities for enhanced service delivery.
- - Provided front-line technical support to customers, resolving complex software-related issues while maintaining high customer satisfaction levels.
Warehouse Operative
Keuhne+Nagel/Waitrose National Distribution Centre
2017.08 - 2018.09
- - Coordinated daily warehouse operations, including order fulfilment, inventory management, and quality control, ensuring accurate and timely deliveries.
- - Collaborated with cross-functional teams to streamline workflow processes, improving operational efficiency and reducing order errors.
- - Provided feedback to management on system improvements, contributing to more efficient inventory tracking and product handling.
Education
Bachelor of Arts - Business
Birmingham City University
Birmingham 2018.01 - 2019.12
Associate of Arts -
University of Northampton
Northampton 2012.01 - 2014.12
Skills
- Market research
- Advertising expertise
- Competitive analysis
- Data visualisation
References
Available upon request
Timeline
Marketing Representative
First Home Improvements Ltd
2023.11 - Current
Police Constable
Thames Valley Police Department
2022.08 - 2023.10
Customer Services Representative
TSYS
2019.11 - 2020.02
Bachelor of Arts - Business
Birmingham City University
2018.01 - 2019.12
Warehouse Operative
Keuhne+Nagel/Waitrose National Distribution Centre
2017.08 - 2018.09
Associate of Arts -
University of Northampton
2012.01 - 2014.12