Hamza Moussa Iman

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
• Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Acted quickly during emergency situations to reduce opportunity for damage and injury
• Monitored central alarm systems for fire, intrusion and duress alarms.

I Providing a decisive and effective response to customer complaints and disputes, escalating where necessary. Answer alarms and investigate disturbances, Complete on site reporting paperwork. I have good judgement and common sense. Monitor CCTV for any suspicious activities and I Attend to minor maintenance issues. post and parcels and distribute to the correct students. 

Responsible for maintaining visibility with guests at all times, and for assisting to run a hotel that has 200 guest rooms and suites, 18 conference rooms and 3 restaurants, Duties Using hotel resources to maximize guests' satisfaction & optimize revenues. Representing the hotel in the market place ant develop relationships with key accounts. Ensuring the accurate and timely submission of payroll data to the corporate office. Attending tourism trade fairs and exhibitions. Providing the hotel owners with regular reports on the hotels operating objectives and fiscal performance. Aggressively managing all the independent revenue and expense areas to ensure profitability. Conduct disciplinary actions against staff, including terminations. Accurately forecasting revenues/expenses.

Assisted students with troubleshooting computer problems.Sorted, organized, shelved and maintained print and non print materials.Helped students with learning the functions of the computer and internet applications.Answered questions of students in a fast paced, customer service environment.Performed repairs on books and other damaged materials.

Assisting people who cannot speak or write English with official letters and bills.