Hamza Khan
Bradford,West Yorkshire
Summary
Motivated and reliable Business and Management graduate from Leeds Trinity University, with hands-on experience across finance administration, legal services, property lettings, customer service, and operational environments. Proven ability to manage high workloads with accuracy, communicate professionally with a wide range of stakeholders, and perform effectively under pressure. Recognised for a strong work ethic, attention to detail, and adaptability across fast-paced settings. Now seeking a challenging and rewarding role where organisational skills, problem-solving ability, and a proactive approach can add immediate value while supporting long-term professional growth.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
Work history
Remortgage Caseworker
Knights Professional Services
04.2025 - Current
- Managed a high-volume caseload of 150+ remortgage files, meeting strict deadlines in a fast-paced legal environment
- Served as the primary client contact, delivering clear, professional communication via calls and email
- Processed and prioritised 50+ emails daily, ensuring accurate and timely responses
- Proactively obtained outstanding documentation from clients and third parties to maintain case progression
- Liaised with banks and lenders to coordinate the release of funds and support successful completions
- Ensured accuracy in remortgage completions, including the correct transfer of funds and attention to financial detail
Customer Service & Food Preparation Assistant
Fenders Takeaway
08.2012 - 12.2025
- Delivered high-quality customer service by taking orders confidently over the phone and face-to-face
- Worked efficiently in a fast-paced environment to prepare food to a high standard while meeting time pressures
- Managed multiple responsibilities simultaneously, including food preparation, order processing, and customer queries
- Handled difficult customers professionally, resolving issues calmly and maintaining service standards
- Developed strong communication, teamwork, and time-management skills through long-term employment
Payment Administrator
Liberty Global
03.2023 - 02.2025
- Worked in a fast-paced finance environment processing supplier invoices accurately and efficiently
- Produced credit notes for incorrectly paid invoices, strengthening accounting and reconciliation skills
- Maintained and tracked supplier invoices using Excel to support payment accuracy
- Liaised with suppliers to obtain and verify correct bank details, reducing payment errors
- Operated across multiple financial systems while meeting tight deadlines
- Collaborated closely with team members to ensure timely and correct invoice payments
- Trained and supported new starters, contributing to team performance and onboarding
Warehouse Operative
Amazon Flex
11.2020 - 01.2021
- Prepared and sorted customer orders to support efficient and timely deliveries
- Packaged orders accurately in line with quality and safety standards
- Replenished shelves and maintained stock availability across the warehouse
- Removed out-of-date products to ensure compliance with inventory standards
- Supported daily operations by refilling cold bags and maintaining work areas
Property Assistant
Let Leeds
05.2019 - 06.2019
- Supported a fast-paced, city-centre property office, gaining hands-on exposure to day-to-day business operations
- Acted as a first point of contact for clients, handling enquiries professionally via phone, email, and face-to-face
- Provided empathetic support to tenants approaching the end of their tenancy, helping resolve concerns and improve customer satisfaction
- Managed and updated client records using internal systems, Microsoft Office, and Excel
- Assisted with administrative tasks to ensure smooth coordination between clients, landlords, and internal teams
Education
BA Hons Degree - Business and Management
Leeds Trinity University
09.2018 - 07.2021
A level Grades - Double business, Law
Grange Technology College
09.2016 - 06.2018
GCSE grades - Business, Computer science, English, Maths, Product design, Religious studies, Science
Grange Technology College
09.2012 - 07.2016
Skills
Key Skills
- Administration & Systems: Case management, invoice processing, document control; confident using Word, Excel, PowerPoint, and internal systems
- Financial Accuracy: Invoice processing, credit notes, cash handling, payment tracking, and reconciliations
- Communication: Professional written and verbal communication with clients, suppliers, lenders, and teams; fluent in Punjabi and Hindko
- Organisation & Time Management: Managing high workloads, large caseloads, and 50 emails daily while meeting deadlines
- Customer Service: Resolving queries efficiently and empathetically across legal, property, retail, and charity settings
- Teamwork & Training: Collaborative team member with experience supporting and training new starters
- Working Under Pressure: Reliable performance in fast-paced, high-demand environments
References
References are available on request.
Interests
I am passionate about sports and currently a member of the local football team. My involvement with this team has emphasized the importance of collaboration, improving my teamwork skills.
Volunteer Experience
The Real Junk Food Project, Volunteer, 2018-05-16, 2018-05-21, Supported a community charity by assisting with food redistribution, working collaboratively with staff and volunteers to deliver daily operations, Engaged with members of the local community and customers, resolving queries efficiently while delivering a positive service, Assisted with food transportation and fundraising activities, developing strong teamwork, communication, and problem-solving skills
Affiliations
- I am passionate about sport and an active member of a local football team, where regular training and competitive matches have strengthened my teamwork, communication, and collaborative working skills.
Timeline
Remortgage Caseworker
Knights Professional Services
04.2025 - Current
Payment Administrator
Liberty Global
03.2023 - 02.2025
Warehouse Operative
Amazon Flex
11.2020 - 01.2021
Property Assistant
Let Leeds
05.2019 - 06.2019
BA Hons Degree - Business and Management
Leeds Trinity University
09.2018 - 07.2021
A level Grades - Double business, Law
Grange Technology College
09.2016 - 06.2018
GCSE grades - Business, Computer science, English, Maths, Product design, Religious studies, Science
Grange Technology College
09.2012 - 07.2016
Customer Service & Food Preparation Assistant
Fenders Takeaway
08.2012 - 12.2025