Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
Generic

Hamza Heybe

Birmi

Summary

I am a motivated, dependable, and dedicated student with the drive, commitment, and interpersonal skills required for success. I am capable of working independently or as part of a team, always maintaining a goal-oriented and diligent approach. I excel in adapting to new challenges and thrive in fast-paced environments. My experience working with diverse groups of people has helped me build the flexibility to navigate various situations. With my outgoing personality and consultative approach, I am able to establish strong relationships and succeed in client-focused settings.

Overview

5
5
years of professional experience

Work history

Hospitality/Stewarding

Luminate Birmingham
Birmingham
01.2023 - 01.2024
  • I have honed my ability to provide excellent customer service by attentively listening to guest needs and resolving issues swiftly
  • I have developed effective communication skills, ensuring clear and professional interactions with both guests and colleagues
  • I have learned to anticipate guest requirements, offering proactive assistance to enhance their overall experience
  • I have improved my multitasking abilities, managing several responsibilities at once while maintaining high service standards

Hospitality Staff

Edgbaston Cricket Ground
01.2022 - 01.2023
  • Customer Service: Providing exceptional service to cricket fans and guests
  • Communication: Effectively conveying information and taking orders
  • Teamwork: Collaborating with colleagues to ensure smooth operations
  • Time Management: Juggling tasks to meet the demands of events
  • Problem Solving: Handling unexpected issues and complaints

Community Project Organizer

Local Mosque
01.2021 - 01.2022
  • Organize fundraiser as well as distributing money fairly
  • Record names on spreadsheet
  • Managing any complaints
  • Providing snacks and refreshments for the people attending the event

Receptionist

Tuition Center
01.2020 - 01.2021
  • Capability to conduct appointments and speak politely with clients
  • Having the ability to cope with clients that are less understanding and misunderstandings
  • Planning any work and printing any necessary paperwork in advance

Voluntary Advisor

Winter Fair
01.2019 - 01.2020
  • I was advising customers to purchase our product
  • I was managing the amount profit that was coming from our shop

Education

GCSE - grade 9-4

A level - BTEC triple applied sciences, computer science

Skills

  • Cultural awareness
  • Multitasking
  • Adaptability
  • Attention to detail
  • Organization
  • Communication
  • Team worker
  • Problem solving
  • Perseverance/motivation

Custom

Available on request

Affiliations

  • football
  • basketball
  • gaming

Timeline

Hospitality/Stewarding

Luminate Birmingham
01.2023 - 01.2024

Hospitality Staff

Edgbaston Cricket Ground
01.2022 - 01.2023

Community Project Organizer

Local Mosque
01.2021 - 01.2022

Receptionist

Tuition Center
01.2020 - 01.2021

Voluntary Advisor

Winter Fair
01.2019 - 01.2020

A level - BTEC triple applied sciences, computer science

GCSE - grade 9-4

Hamza Heybe