Hamza Hanif
Birmingham
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work history
Lead generation executive
A2B
03.2025 - Current
- Spearhead outbound lead generation efforts for B2B transport services, targeting sectors including hospitality, healthcare, education, retail, and local authorities.
- Consistently generate 50–70 qualified leads per week, contributing directly to a 20% increase in monthly client acquisitions.
- Convert leads into high-value opportunities by identifying business needs and aligning them with tailored transport solutions.
- Successfully signed over 30 new business accounts within the first 6 months, including multi-site pub chains, private schools, and NHS-affiliated sites.
- Collaborate with the sales team to develop pitch strategies, resulting in a 35% improvement in closing rates on warm leads.
Business Development Representative
Florence
12.2022 - 02.2025
- Prospected and engaged care home managers and group owners through multi-channel outreach, leveraging cold calls, LinkedIn, and email campaigns to drive pipeline growth.
- Conducted tailored product demonstrations virtually and in-person meetings, effectively communicating the platform's value proposition to decision makers.
- Owned the full sales cycle from initial outreach to close, successfully onboarding 16 care homes in a single month, achieving a 400% increase in billing accounts.
- Gathered and relayed customer insights to the product team, contributing to UX/UI enhancements that improved platform adoption.
- Represented the company at industry events, expanding brand presence, strengthening client relationships, and generating high value leads.
- Utilised CRM tools to track prospect interactions, manage the sales pipeline, and optimise follow-ups, ensuring efficient lead nurturing and deal progression.
First Line IT Support
A2B Cars
10.2020 - 10.2022
- Provided technical support to end users, troubleshooting and resolving IT issues while effectively communicating solutions in a clear, customer friendly manner.
- Delivered product and system walkthroughs, presenting technical concepts to non-technical stakeholders, enhancing user adoption and satisfaction.
- Developed strong problem solving and active listening skills, ensuring customer needs were accurately assessed and addressed.
- Managed and prioritised a high volume of support tickets, demonstrating strong time management and the ability to work under pressure.
- Used CRM and ticketing systems to log interactions, track customer issues, and identify trends to proactively improve service delivery.
Team Leader
Home Fundraising
11.2014 - 02.2016
- Led, motivated, and coached a team of fundraisers to exceed daily and weekly donation targets, nurturing a high-performance sales culture.
- Conducted regular training sessions to enhance team members' communication, persuasion, and objection handling skills, improving overall conversion rates.
- Monitored individual and team KPIs, providing actionable feedback to drive continuous improvement and maximise donor acquisition.
- Engaged potential donors through face-to-face interactions, effectively delivering compelling pitches that built rapport and secured long-term contributions.
- Collaborated with senior management to develop new sales scripts and engagement techniques, improving team performance and donor retention.
Education
BSc - Cyber Security
De Montfort University
09.2016 - 07.2020
Extended Diploma - Computer Science
Matthew Boulton College
09.2014 - 07.2016
Skills
- Salesforce CRM
- Linkedin Sales Navigator
- Microsoft Suite
- Market research methodologies
Timeline
Lead generation executive
A2B
03.2025 - Current
Business Development Representative
Florence
12.2022 - 02.2025
First Line IT Support
A2B Cars
10.2020 - 10.2022
BSc - Cyber Security
De Montfort University
09.2016 - 07.2020
Team Leader
Home Fundraising
11.2014 - 02.2016
Extended Diploma - Computer Science
Matthew Boulton College
09.2014 - 07.2016
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