Summary
Overview
Work history
Education
Skills
Experience
Timeline
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Hammad Ali

Manchester,Lancashire

Summary

Highly motivated and qualified A levels student aspiring to be an Astrophysicist. I am a hardworking person with a strong drive to succeed. I always ensure I keep a positive attitude when working and maintain complete focus on my tasks.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work history

Team member

Pitmasters
Manchester, Lancashire
11.2022 - 08.2023
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Prepared and packaged orders with precise presentation skills.
  • Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
  • Offered exceptional customer service with strong product knowledge.
  • Demonstrated proper food handling and safety standards.
  • Completed opening and closing checklists to create welcoming store environment.
  • Advised customers on menu queries, recommendations and dietary and allergy concerns.
  • Maintained safe working environment by reporting unsafe conditions, accidents and injuries to supervisor.
  • Completed daily cleaning lists to maintain tidy and welcoming dining areas.
  • Operated fryer to create fresh and tasty fries quickly and efficiently.

Team member

The Churros Shop, Trafford Centre
Manchester
06.2022 - 09.2022
  • Flexible
  • Front of House and Back of house, Responsible for opening and closing the stand
  • Working independent shifts
  • Prepared orders to deliver excellent presentation and quality standards
  • Engaged with customers to better understand needs and deliver excellent service
  • Met schedule using excellent planning and coordination skills
  • Operated tills to accurately process credit card transactions.


Education

A-Levels -

Xaverian College
Manchester
09.2021 - 06.2023

GCSEs -

Burnage Academy for Boys
Manchester
09.2016 - 07.2021

Skills

  • Emotional intelligence
  • Working under pressure
  • Time management
  • Strong verbal communications
  • Attention to details
  • Quality Assurance and Control
  • Complaint resolution
  • Prospecting
  • Customer service
  • Product knowledge
  • Cash handling
  • Menu memorization
  • Food preparation
  • Closing procedures
  • Restaurant equipment maintenance

Experience

  • Punctual
  • EQ- Emotional intelligence - the ability to understand and manage my own emotions in a positive way and empathise with others
  • Organised
  • Front of House
  • Maintaining a professional positive attitude at all times
  • Hospitality - taking care of the customer's needs
  • Assistance - helping others to complete their tasks when done with my own
  • Coordination - worked with others to ensure a smooth shift
  • Developed the ability to adapt to various situations and work under pressure at a workplace or at any given situation
  • Duties - Cleaning, meeting customer's needs
  • Professional and confident attitude
  • Working at fast paced environments and volunteering has improved my social skills and has made me a more confident person, which allows me to better engage with customers
  • National citizen service (NCS)
  • Completed a 3-week team bonding exercise resulting in charity work for local communities
  • Learned to get out of my comfort zone and work with new people.

Timeline

Team member

Pitmasters
11.2022 - 08.2023

Team member

The Churros Shop, Trafford Centre
06.2022 - 09.2022

A-Levels -

Xaverian College
09.2021 - 06.2023

GCSEs -

Burnage Academy for Boys
09.2016 - 07.2021
Hammad Ali