Highly motivated and qualified A levels student aspiring to be an Astrophysicist. I am a hardworking person with a strong drive to succeed. I always ensure I keep a positive attitude when working and maintain complete focus on my tasks.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work history
Team member
Pitmasters
Manchester, Lancashire
11.2022 - 08.2023
Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
Prepared and packaged orders with precise presentation skills.
Leveraged strong ambition and business acumen, regularly exceeding targets and expectations.
Offered exceptional customer service with strong product knowledge.
Demonstrated proper food handling and safety standards.
Completed opening and closing checklists to create welcoming store environment.
Advised customers on menu queries, recommendations and dietary and allergy concerns.
Maintained safe working environment by reporting unsafe conditions, accidents and injuries to supervisor.
Completed daily cleaning lists to maintain tidy and welcoming dining areas.
Operated fryer to create fresh and tasty fries quickly and efficiently.
Team member
The Churros Shop, Trafford Centre
Manchester
06.2022 - 09.2022
Flexible
Front of House and Back of house, Responsible for opening and closing the stand
Working independent shifts
Prepared orders to deliver excellent presentation and quality standards
Engaged with customers to better understand needs and deliver excellent service
Met schedule using excellent planning and coordination skills
Operated tills to accurately process credit card transactions.
Education
A-Levels -
Xaverian College
Manchester
09.2021 - 06.2023
GCSEs -
Burnage Academy for Boys
Manchester
09.2016 - 07.2021
Skills
Emotional intelligence
Working under pressure
Time management
Strong verbal communications
Attention to details
Quality Assurance and Control
Complaint resolution
Prospecting
Customer service
Product knowledge
Cash handling
Menu memorization
Food preparation
Closing procedures
Restaurant equipment maintenance
Experience
Punctual
EQ- Emotional intelligence - the ability to understand and manage my own emotions in a positive way and empathise with others
Organised
Front of House
Maintaining a professional positive attitude at all times
Hospitality - taking care of the customer's needs
Assistance - helping others to complete their tasks when done with my own
Coordination - worked with others to ensure a smooth shift
Developed the ability to adapt to various situations and work under pressure at a workplace or at any given situation
Duties - Cleaning, meeting customer's needs
Professional and confident attitude
Working at fast paced environments and volunteering has improved my social skills and has made me a more confident person, which allows me to better engage with customers
National citizen service (NCS)
Completed a 3-week team bonding exercise resulting in charity work for local communities
Learned to get out of my comfort zone and work with new people.