Hamish Byne
Shrewsbury,Shropshire
Summary
Hardworking and enthusiastic with strong organisational skills and customer service experience. Eager to secure a position as a customer assistant - food . Ready to help the team achieve company goals and meet customer needs. Upbeat, friendly and flexible with strong time management skills. Able to learn new tasks quickly and effectively.
Overview
4
4
years of professional experience
Work history
Restaurant Waiter
Tayleur Arms
Telford, Shropshire
2023.09 - 2024.10
- Greeted guests upon arrival to create welcoming atmosphere.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Managed timing standards in food and drink deliveries so there is no delay
- Offered knowledge of the menu and current special dishes
- Good communication skills with kitchen and bar staff to maintain a smooth service and minimising potential service delays.
- Resolved guest complaints promptly and professionally as well as notifying restaurant management of concerns.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and wiping down surfaces.
- Helped prepare the restaurant for the first customer arrivals
Gardner
Robert Bell
High Ercall, Shropshire
2023.07 - 2023.09
- Carried out day-to-day duties including weeding, watering and maintenance .
- Used a variety of garden equipment to complete tasks
Paper Round
Shropshire Star
Telford, Shropshire
2020.07 - 2023.09
- Daily delivery of evening paper (Mon-Sat)
- Collection of weekly payments
- Informing workplace of customer changes i.e cancellation due to holidays or hospitalisation
- Ensuring cover is in place for any holidays
- Excellent communication and relationship with customers
Education
GCSEs -
Charlton Secondary School
Telford 09/2018 - 07/2023
A-Levels -
Shrewsbury College
Shrewsbury 09/2023 - 07/2025
Skills
- Time Management
- Organisation
- Listening to customer requirements
- Efficient distribution
- Delivery route planning
- Payment management
- Written and oral communication
- Flexibility
- Excellent customer service
- Local area Knowledge
Timeline
Restaurant Waiter
Tayleur Arms
2023.09 - 2024.10
Gardner
Robert Bell
2023.07 - 2023.09
Paper Round
Shropshire Star
2020.07 - 2023.09
GCSEs -
Charlton Secondary School
09/2018 - 07/2023
A-Levels -
Shrewsbury College
09/2023 - 07/2025