HAMID HARITI
London
Summary
I am a friendly, hard worker, loyal and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience in the catering industry, I love to learn, and am always up to a challenge whatever the situation. I get along well with others, whilst also working efficiently on my own . I am seeking a position where I can develop and excel while giving my best to an employer.
Overview
16
16
years of professional experience
11
11
years of post-secondary education
Work history
Cigar Sommelier
Annabel's Cigar Salon
London, Mayfair
04.2018 - 06.2019
- Taking care o four valued members in the best possible way and doing all i can do to meet their needs, offering and recommending the cigars to their taste and make sure they’ll leave happy and satisfied
Head Chef
De Rang, Annabel's, Mayfair Night Club
11.2017 - 12.2019
- Taking orders
- Serving the guests with excellent customer service skills
- Taking the customers dishes from the kitchen to the tables
- Managing and delegating commis
- Up selling specials and everything else
- Dealing with customer's special requests
- Overseeing customer service in the restaurant
- Preparing bills and taking payments
- Taking care and being in charge of closing duties
- Cigar Sommelier Annabel's Cigar Salon
- Taking care of our valued members in the best possible way and doing all i can to meet their needs, offering and recommend ing the cigars to their taste and make sure they'll leave happy and satisfied
- Phone: +447599528928
Head Chef De Rang
The Arts Club
London
10.2014 - 11.2017
- Mayfair
- Taking orders
- Serving the guests with excellent customer service skills
- Taking the customers dishes from the kitchen to the table
- Managing and delegating commis
- Up selling specials and everything else
- Dealing with customer's special requests
- Overseeing customer service in the restaurant
- Preparing bills and taking payments
- Taking care and being in charge of closing duties.
- Working with cigars, recommending, selling and serving cigars
Deputy Manager
Pizza Hut
London
05.2014 - 09.2014
- Implementing business procedures
- Assisting General Managers
- Cash handling procedures
- Controlling cost or expenditure
- Maintain quality standards
- Weekly wages comparisons, forecasting and controls
- Training employees
- Budgeting
- Preparing reports
- Attending meetings
- Weekly takings from 30 to 35k
- Staff to manage between 26 to 28.
Assistant Manager
Aqua Bar Restaurant
Bristol
03.2012 - 04.2014
- Coordinating the entire operation of the restaurant during scheduled shifts
- Managing staff and providing them with feedback
- Responding to customer complaints
- Ensuring that all employees adhere to the company's uniform standards
- Meeting and greeting customers and organising table reservations
- Advising customers on menu and wine choice
- Recruiting, training and motivating staff
- Organising and supervising the shifts of kitchen, waiting and cleaning staff
- Maintaining high standards of quality control, hygiene, and health and safety
- Checking stock levels and ordering supplies
- Preparing cash drawers and providing petty cash as required
- Helping in any area of the restaurant when circumstances dictate
- Cashing up at the end of shift and take the money to the bank on the next day.
Supervisor
Aqua Bar Restaurant
Bristol
04.2010 - 03.2012
- To hit all financial targets
- To lead the team on each shift and ensure the company service standards are upheld
- Escort customers to their tables
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Present menus to customers and answer questions about dishes and make recommendations
- Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning
- Serve food and/or beverages to customers; prepare and serve speciality dishes at tables
- Check customers are enjoying their meals and take action to correct any problems
- Work closely with other team members to ensure excellent service is provided to all customers
- Take directions and guidance from managers
- Check customers identification in order to ensure that they meet minimum age requirements for consumption of alcoholic beverages
- Prepare checks that itemise and total meal costs using the Micros Point of Sales system
- Stock service areas with supplies such as coffee, food, tableware, and linens.
Waiter
Aqua Bar Restaurant
Bristol
04.2008 - 04.2010
- Handling reservations
- Seating guests at their table
- Distributing menus
- Taking orders
- Answering questions
- Preparing customer bill.
Waiter
Zizi
Bristol
12.2006 - 03.2008
- Handling reservations
- Seating guests at their table
- Distributing menus
- Taking orders
- Answering questions
- Preparing customer bill
- Cashing up.
Receptionist
Holiday Inn
Bristol
11.2005 - 11.2006
- Dealing with bookings by phone, e-mail, letter, fax or face to face
- Completing procedures when guests arrive and leave
- Choosing rooms and handing out keys
- Preparing bills and taking payments Taking and passing on messages to guests
- Dealing with special requests from guests
- Answering questions about what the hotel offers and the surrounding area
- Dealing with complaints or problems.
San Carlo
Bristol
09.2003 - 10.2005
- Welcoming guests
- Demonstrating menu knowledge
- Answering questions and Up selling speciality items
- Describing dishes Taking orders (beverage and food) Silver service
- Dealing with large groups of people (private parties)
Education
Mirage, Primary school
Algiers, Algeria 09.1989 - 07.1995
Taha Housine , Secondary school
Algiers, Algeria 09.1996 - 07.1999
Ali Zamoum , High school
Algiers, Algeria 09.1999 - 07.2002
Skills
- Fine-dining expertise
- Cost reduction
- Process improvements
- Employee training and development
- Payroll and scheduling
- Seasonal specials planning
- Menu planning
- Engaging leadership style
- Vendor relations
Languages
English
Fluent
French
Fluent
Arabic
Native
Timeline
Cigar Sommelier
Annabel's Cigar Salon
04.2018 - 06.2019
Head Chef
De Rang, Annabel's, Mayfair Night Club
11.2017 - 12.2019
Head Chef De Rang
The Arts Club
10.2014 - 11.2017
Deputy Manager
Pizza Hut
05.2014 - 09.2014
Assistant Manager
Aqua Bar Restaurant
03.2012 - 04.2014
Supervisor
Aqua Bar Restaurant
04.2010 - 03.2012
Waiter
Aqua Bar Restaurant
04.2008 - 04.2010
Waiter
Zizi
12.2006 - 03.2008
Receptionist
Holiday Inn
11.2005 - 11.2006
San Carlo
09.2003 - 10.2005
Ali Zamoum , High school
09.1999 - 07.2002
Taha Housine , Secondary school
09.1996 - 07.1999
Mirage, Primary school
09.1989 - 07.1995
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