Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Hamam Ali

Hamam Ali

Summary

Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous monitors premises using advanced security cameras. Successful at professionally handling and resolving conflicts. Service-focused Steward capable of tackling multiple tasks simultaneously and successfully. Offers over 3 years of expertise working closely with different personalities in security industry. Enthusiastic individual with experience working in public-facing environment. Highly-motivated rider with experience providing fast, accurate delivery services under pressure. Organised with good prioritisation skills to complete orders within target timescales. Works flexibly to meet customer demand.

Overview

2
2
years of professional experience

Work history

Event Safety Steward

Aramis
Coulsdon, Croydon
02.2023 - 06.2023
  • Inspected access points for signs of tampering and secured against misuse.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Remained flexible in rapidly moving environment and adapted to developing situations.

Uber Partner

Uber Eats
London, Lambeth
06.2022 - 06.2023
  • Checked oil and tyre pressure to support reliable vehicle function.
  • Analysed peak times and adapted shifts to meet customer demand.
  • Updated corporate customers on arrival time and traffic conditions to support planning.
  • Completed safe journeys by applying defensive driving techniques and complying with Highway Code.
  • Arrived on time to customer appointments, maximising service efficiency.
  • Cared for customer safety by dropping off at secure locations.
  • Utilised GPS navigation systems to optimise route planning.
  • Managed vehicle maintenance and repairs to deliver stable service.
  • Applied local road knowledge to identify best routes and avoid traffic.
  • Achieved high customer ratings on mobile booking systems.
  • Upheld high service standards to build customer loyalty.
  • Offered flexible schedule to meet company and customer needs.
  • Kept strict schedules to efficiently serve regular clients.
  • Delivered outstanding customer experiences with friendly and professional approach.

Event Safety Steward

wise
Bexleyheath, Bexley
06.2023 - Current
  • Inspected access points for signs of tampering and secured against misuse.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Remained flexible in rapidly moving environment and adapted to developing situations.

Delivery Rider

GoPuff
London, City of London
01.2022 - 05.2023
  • Identified most efficient routes to achieve on-time deliveries.
  • Drove safely, minimising risk of accidents and traffic violations.
  • Completed 1000+ successful rides with zero accidents or safety incidents.
  • Obtained delivery confirmation from customers and uploaded documentation onto system.

Event Safety Steward

MAIG
London, Newham
09.2021 - 03.2023
  • Inspected access points for signs of tampering and secured against misuse.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Remained flexible in rapidly moving environment and adapted to developing situations.
  • Eliminated unauthorised access through effective employee and visitor screening.
  • Checked ID cards and documented details in security log.
  • Maintained meticulous venue appearance by constantly verifying cleanliness and tidiness of public areas.
  • Interacted with guests and staff to build rapport.
  • Assessed sites before events to identify potential risks or challenges.
  • Reported incidents to security team for resolution.
  • Delivered smooth events with proactive crowd and traffic control.

Event Safety Steward

rooble sec
London, Lambeth
03.2022 - 02.2023
  • Inspected access points for signs of tampering and secured against misuse.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Remained flexible in rapidly moving environment and adapted to developing situations.

Warehouse Worker

Staffline
Waltham Abbey, Essex
04.2022 - 08.2022
  • Accurately staged and sorted products for loading, improving timely dispatch processes.
  • Picked and despatched high-volume orders accurately.
  • Worked comfortably and confidently at height, accessing elevated products safely and securely.
  • Attended shift briefings to understand work requirements.
  • Ensured picking documentation was completed correctly.
  • Provided flexible working patterns to meet evolving warehouse scheduling needs.
  • Communicated with all levels of staff, maintaining positive, productive working environments.
  • Performed thorough quality checks, maintaining excellent standards across smooth running production lines.
  • Consistently achieved daily picking targets through a diligent work ethic and dedication to team success.
  • Performed duties safely in line with warehouse rules, promoting best working practices.
  • Prepared warehouse spaces for audit, ensuring orderly access to stock and supplies.

Delivery Rider

Ryde
london, Tower Hamlets
01.2022 - 04.2022
  • Identified most efficient routes to achieve on-time deliveries.
  • Drove safely, minimising risk of accidents and traffic violations.
  • Completed 300+ successful rides with zero accidents or safety incidents.
  • Guaranteed vehicle roadworthiness by performing pre-ride checks to verify working condition.
  • Updated route dispatchers on progress of deliveries throughout shift.
  • Loaded and unloaded goods to and from delivery vehicle.
  • Reviewed delivery contents with customers to guarantee accuracy and customer satisfaction.
  • Operated electric bicycle vehicle to perform efficient delivery service to 15+ addresses daily.
  • Obtained delivery confirmation from customers and uploaded documentation onto system.
  • Maintained good road safety score by obeying traffic regulations.
  • Recorded completed deliveries in line with company standards.
  • Encouraged repeat orders by maintaining high customer service standards.
  • Trained 20 new hires in Gorrillas app use.

Customer Service Assistant

Apple
london, london
Jan 2022 - Mar 2022
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in a team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.

Education

BTEC - information technology

Sir George Monoux College
London
09/2020 - 06/2022

GCSEs - english, maths, Religious education

London Enterprise Academy
London
09/2015 - 03/2020

Skills

  • Metal detector operation
  • Surveillance
  • Emergency evacuation
  • Risk mitigation
  • Building inspection
  • Negotiation
  • Event security

Languages

English
Fluent
somali
Native
Arabic
Beginner
Dutch
Beginner

Timeline

Event Safety Steward

wise
06.2023 - Current

Event Safety Steward

Aramis
02.2023 - 06.2023

Uber Partner

Uber Eats
06.2022 - 06.2023

Warehouse Worker

Staffline
04.2022 - 08.2022

Event Safety Steward

rooble sec
03.2022 - 02.2023

Delivery Rider

GoPuff
01.2022 - 05.2023

Delivery Rider

Ryde
01.2022 - 04.2022

Customer Service Assistant

Apple
Jan 2022 - Mar 2022

Event Safety Steward

MAIG
09.2021 - 03.2023

BTEC - information technology

Sir George Monoux College
09/2020 - 06/2022

GCSEs - english, maths, Religious education

London Enterprise Academy
09/2015 - 03/2020
Hamam Ali