Halle Gregg
Dromore,Armagh City Banbridge and Craigavon
Summary
A final-year International Hospitality Management student at Ulster University with 6+ years of experience in hospitality. A dynamic professional passionate about team leadership, guest experience, and operational excellence. Proven ability to motivate teams, manage events, and deliver top-tier service.
Following a placement year at Evolve Hospitality as an Intern Recruitment Consultant, I homed in on skills in communication, relationship-building, and problem-solving.
I am a dynamic professional passionate about team leadership, guest experience, and operational excellence. Proven ability to motivate teams, create and manage events, and deliver top-tier service. Skilled in event coordination, recruitment, and customer engagement, blending hands-on experience with industry knowledge.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Weekend supervisor
Barrel and Bean
Dromore, Armagh City Banbridge and Craigavon
11.2024 - Current
- Delegated tasks effectively, balancing workload among the team members.
- Handled cash transactions accurately, preventing discrepancies in daily financial reports.
- Managed inventory levels to avoid stock outs or excesses.
- Provided excellent customer service, resulting in repeat business.
- Supervised staff to ensure adherence to health and safety regulations.
- Facilitated training sessions for new hires
- Collaborated with weekday supervisors for seamless transition
- Updated staff on changes for standardisation.
Bar staff member
Barrel and Bean
Dromore, Armagh City Banbridge and Craigavon
12.2020 - Current
- Made cocktails for customer enjoyment.
- Maintained professional knowledge about various drink recipes and offerings.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Increased footfall with engaging promotional strategies.
- Managed bar inventory for efficient operation.
- Handled cash transactions to ensure accurate accounting.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Brewed specialty coffees according to customer preferences enhancing personalisation element.
Recruitment consultant
Evolve Hospitality
London
06.2023 - 06.2024
- Sourced, screened and interviewed candidates
- Developed sales and business within existing clients
- Upheld client relationship management
- Adapted quickly to changing environments and circumstances
- Attended client meetings
- Attended staff check ins to ensure smooth arrival
- Negotiated allocations of staff
- Dealt with requests, allocations, timesheets, payroll and queries
- Adhered to company policies regarding staff
- Worked for clients to boost relationship with the company
- Built a rapport and relationship with clients and candidates
Casual Food & Beverage Assistant
Ulster University
Belfast , Antrim
01.2022 - 06.2023
- Advised on food and drink choices based on customer preferences.
- Stayed up to date on menu changes
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
- Greeted customers, presented menus and shared information about available special items.
- Prepared tables for guests and reset tables between customers.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Checked frequently on guest needs.
- Followed health and hygiene standards
Event Waitress
The Merchant Hotel
Belfast, Antrim
04.2022 - 06.2022
- Smoothened transitions between events by ensuring efficient setup and tear down of tables.
- Maximised guest enjoyment by regularly following up with tables and responding to additional requests.
- Kept guest tables neat and tidy by regularly clearing away dirty dishes, used glasses and wiping down surfaces.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Delivered exceptional service by greeting and serving customers in timely, friendly manner.
- Consistently exceeded guest expectations by remaining conscious of special dietary requirements and allergens.
Waitress
Barrel and bean
Dromore, Armagh City Banbridge and Craigavon
08.2018 - 12.2019
- Greeted customers, presented menus and shared information about available special items.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Checked frequently on guest needs.
- Totalled bills for customers and accepted payment via cheque, currency and card payments.
- Increased order value by upselling sides, drinks and desserts.
- Prepared tables for guests and reset tables between customers.
- Followed health and hygiene standards.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
Education
A-Levels -
Banbridge Academy
Banbridge, ABCBachelor of Science - Bachelor of science, International Hospitality Management
Ulster University
Ulster University 09.2021 - 07.2025
Skills
- Positive motivation
- Communicative efficiency
- Positive attitude
- Proficient in Microsoft Office
- Leadership
- Teamwork and collaboration
- Excellent customer service
- Decision-Making prowess
- Result driven attitude
- Results-Orientated leadership
- Leadership proficiency
- Supervision expertise
Timeline
Weekend supervisor
Barrel and Bean
11.2024 - Current
Recruitment consultant
Evolve Hospitality
06.2023 - 06.2024
Event Waitress
The Merchant Hotel
04.2022 - 06.2022
Casual Food & Beverage Assistant
Ulster University
01.2022 - 06.2023
Bachelor of Science - Bachelor of science, International Hospitality Management
Ulster University
09.2021 - 07.2025
Bar staff member
Barrel and Bean
12.2020 - Current
Waitress
Barrel and bean
08.2018 - 12.2019
A-Levels -
Banbridge Academy
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