Summary
Overview
Work History
Education
Skills
Timeline
Generic

HALIME DENIZ

LONDON

Summary

BSc Business Information Systems graduate with over six years of experience in retail. Self-motivated and holds good knowledge of E-R diagrams using UML and reflecting it back to the legal and ethical issues relevant to the database design. Variety of transferable skills gained in business management and computer science. Hard-working supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.

Overview

9
9
years of professional experience

Work History

Supervisor

Deichmann
04.2022 - 03.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs
  • Monitored workflow of up to 10 employees to improve employee time management and increase productivity
  • Evaluated employee performance and coached and trained to improve weak areas
  • Maintained compliance with company policies, objectives, and communication goals
  • Gathered, organized and input information into digital database

Sales Assistant

Deichmann
04.2021 - 04.2022
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff
  • Personal characteristics: attitudes and outlook; people who like working with and serving people
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services
  • Entered, coded and processed vendor invoices and helped track expenses for capitalizations
  • Informed customers of promotions to increase sales productivity and volume
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas

Tutor

Alternative Education Centre
02.2020 - 04.2021
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses
  • Provided homework assistance using specific curriculum and materials
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure
  • Developed student confidence through positive reinforcement strategies

Internship Student

Wave Global
04.2020 - 07.2020
  • Reported back to instructor to receive day-to-day tasks and responsibilities.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Answered and transferred incoming telephone calls, taking messages for various staff members.
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.

Customer Service Advisor

Mother care
06.2019 - 01.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Described product highlights and benefits to help guide purchasing decisions
  • Resolved concerns with products or services to help with retention and drive sales
  • Responded to customer needs through competent customer service and prompt problem-solving

Crew Member

McDonald's
05.2017 - 09.2018
  • Worked front counter, drive-thru and other areas
  • Worked well with teammates and accepted coaching from management team
  • Took orders, prepared meals, and collected payments
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Operated cash register to ring up final bill and process various forms of payment

Volunteer

Aylward Academy
09.2016 - 07.2018
  • Assisted with special events and programs
  • Used strong interpersonal communication skills to convey information to others
  • Provided resources to support students in achieving academic goals

Mentor

Aylward academy
09.2015 - 07.2016
  • Served as role model for mentees by demonstrating strong values and ethical standards
  • Provided guidance on stress management and grounding techniques to reduce overwhelm caused by exams
  • Advocated for students to access available resources

Cashier

Yasar Halim
04.2016 - 02.2016
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
  • Worked flexible schedule and extra shifts to meet business needs
  • Stocked, tagged and displayed merchandise as required
  • Worked closely with shift manager to solve problems and handle customer concerns

Teaching Assistant

school
02.2014 - 02.2014
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment
  • Supported classroom activities, tutoring, and reviewing work

Education

Bachelor of Science - Business Information System

Middlesex University
U
07.2021

Further Education -

Aylward Academy Sixth Form
2018

Aylward Academy
2016

Skills

  • Analytical Skills: Collecting data to evaluate and scrutinize information, managing performance reviews using numerical sales data Identifying patterns to provide solutions
  • Technical: HTML,UML, XML Java, SQL, UX
  • Software: Microsoft Office Packages, MySQL Work Bench, Adobe Photoshop, GPSS World Simulation
  • Other: Business/ Marketing, Communication, Job Assignments, Consulting Supervisors and Performance Tracking
  • Languages: Turkish, Kurdish, English, BSL
  • Full UK License

Timeline

Supervisor

Deichmann
04.2022 - 03.2023

Sales Assistant

Deichmann
04.2021 - 04.2022

Internship Student

Wave Global
04.2020 - 07.2020

Tutor

Alternative Education Centre
02.2020 - 04.2021

Customer Service Advisor

Mother care
06.2019 - 01.2020

Crew Member

McDonald's
05.2017 - 09.2018

Volunteer

Aylward Academy
09.2016 - 07.2018

Cashier

Yasar Halim
04.2016 - 02.2016

Mentor

Aylward academy
09.2015 - 07.2016

Teaching Assistant

school
02.2014 - 02.2014

Bachelor of Science - Business Information System

Middlesex University

Further Education -

Aylward Academy Sixth Form

Aylward Academy

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