Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

HALIL OREN

Sales Consultant
London,ENG

Summary

I am a Sales Consultant with over 10 years of experience, specialising in sales strategy development, customer relationship management, and store design. I have a proven track record in managing teams, improving sales performance, and delivering results in challenging market conditions. I am now looking to leverage my extensive knowledge and experience through my newly established company, E-Hall Sales Expertise & Consultancy, offering sales consultancy services in the UK.

I established my company under the Ankara Agreement Visa (ECAA), which grants Turkish nationals the right to set up a business and work as self-employed individuals in the UK. With this visa, I am legally permitted to reside and work in the UK. As a business owner, I handle all tax and National Insurance contributions independently, registered with HMRC. I am flexible with working hours and issue invoices for the professional services I provide. My aim is to build a strong client base, grow my business, and deliver high-quality consultancy services to my clients.

Overview

17
17
years of professional experience

Work History

Sales Consultant

Boyner Department Stores, Mersin
Mersin
08.2020 - 05.2024
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Enhanced CRM system usage within the team, ensuring accurate tracking of all activities for improved pipeline visibility and forecasting accuracy.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Established long-term relationships with clients, leading to increased repeat business and customer loyalty.
  • Developed strong product knowledge, effectively communicating features and benefits to customers for informed decisionmaking.
  • Improved overall customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Mentored junior team members, sharing best practices to enhance their selling techniques and overall performance.
  • Participated in industry trade shows, expanding brand awareness and generating valuable leads for follow-up efforts.
  • Exceeded sales targets consistently by identifying new opportunities and successfully closing deals.

Assistant Sales Manager

Boyner Forum, Mersin
07.2014 - 07.2020
  • Managed a sales team of 24 in the youth and sports section, ensuring alignment with company objectives.
  • Monitored sales performance, held daily briefings, and ensured compliance with brand standards for major labels such as Nike, Adidas, and Levi’s.
  • To transfer and return brands (Nike, Adidas, Puma, Rebook, Jack & Rones, Loft, Blue Jeans, Mustang, Levi’s, Skechers, Lacoste, Under Amour, Colombia, The North Face)
  • Organizing the weekly shift programs of Boyner employees and company personnel in harmony, providing information about their individual sales
  • Controlling personnel entry and exit times, meal and break times
  • Holding the daily meeting before working hours, informing the sales targets, sharing the number of customers entering the store, sharing the actual sales figures
  • To provide information about the current status of campaigns and discounts
  • Making return transfers of brands at the end of the season
  • Taking the report of the products sold in the 7th edition and giving the responsible brands to their personnel
  • Producing sales reports of brands, informing about growth and downsizing rates
  • Returning defective products
  • Controlling campaign and discount rates with assistant devices
  • Checking, preparing and sending the products of e-commerce orders (Morhipo, Boyner)

Sales Consultant

Boyner Forum, Mersin
03.2013 - 06.2014
  • Placing and counting the incoming products in the warehouse, ensuring warehouse order
  • Checking and arranging the labels of the products in the aisle ready for sale
  • To take the necessary actions to increase sales and to reach the given sales targets
  • Listening to the customer's problems and complaints and resolving them
  • To carry out the sales exchange and return procedures at the cash register
  • Daily store cleaning and check list

Sales Consultant

Nike Store, Forum Mersin
04.2011 - 03.2013
  • Placing and counting the incoming products in the warehouse, ensuring warehouse order
  • Checking and arranging the labels of the products in the aisle ready for sale
  • To take the necessary actions to increase sales and to reach the given sales targets
  • Listening to the customer's problems and complaints and resolving them
  • To carry out the sales exchange and return procedures at the cash register
  • Daily store cleaning and check list

Customer Services Personnel

Royal Dragon Hotel
05.2007 - 09.2009
  • Welcoming guests upon arrival and providing them with necessary information about hotel services and amenities.
  • Assisting guests with check-in and check-out procedures, ensuring a smooth and pleasant experience.
  • Responding promptly to guest inquiries and resolving any issues or complaints effectively and professionally.
  • Managing reservations and coordinating with various departments to ensure guest needs are met.
  • Providing information about local attractions, dining options, and transportation services to enhance the guest experience.
  • Handling guest requests for additional services, such as room service, housekeeping, or maintenance.
  • Conducting follow-ups with guests to ensure satisfaction and address any concerns during their stay.
  • Maintaining accurate records of guest interactions and transactions for quality assurance purposes.
  • Collaborating with team members to uphold the hotel's standards of service and cleanliness.
  • Participating in training programs to stay updated on hospitality trends and service protocols.

Education

Boyner Forum, Mersin

Skills

  • Sales Strategy Development

  • Store Design and Branding

  • Sales Team Management

  • Excellent Customer Service

  • Business Development and Consultancy

  • Digital and Traditional Marketing

  • Strong Communication and Interpersonal Skills

  • Adaptability to New Markets and Business Environments

Accomplishments

  • Awarded 2nd highest turnover for Skechers in the Southern Region, Boyner Stores.
  • Achieved 3rd place in the Lee Wrangler Sales Competition at Mersin Boyner.
  • Secured the highest annual turnover for the Puma brand in the Mersin Boyner region.

Timeline

Sales Consultant

Boyner Department Stores, Mersin
08.2020 - 05.2024

Assistant Sales Manager

Boyner Forum, Mersin
07.2014 - 07.2020

Sales Consultant

Boyner Forum, Mersin
03.2013 - 06.2014

Sales Consultant

Nike Store, Forum Mersin
04.2011 - 03.2013

Customer Services Personnel

Royal Dragon Hotel
05.2007 - 09.2009

Boyner Forum, Mersin

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HALIL ORENSales Consultant