Halayna Sotiriou
London - Will relocate to UAE
Summary
Accomplished professional with extensive expertise in operations and logistics management, specialising in global supply chain and 3PL management. Proficient in platforms such as Shopify, Traede, and WordPress, with a strong command of ERP fundamentals and international shipping compliance. Demonstrates exceptional skills in inventory planning, vendor management, and process improvement. Certified in PRINCE2 project management, adept at leading cross-functional teams to drive efficiency and innovation. Committed to continuous improvement and strategic initiatives, with a focus on enhancing supply chain coordination and customer service excellence.
Overview
10
10
years of professional experience
Work history
Operations & Logistics Manager
Scarlett Poppies
Dubai
09.2024 - 10.2025
- Managed all US-region B2B accounts, strengthening relationships and onboarding key retailers including Ounass, Revolve, Saks Bahrain, Tryano, and Liberty London.
- Led global logistics and warehouse operations, ensuring accurate fulfilment and timely delivery.
- Directed successful relocation of main warehouse, enhancing space utilisation by 20%.
- Ensured compliance with customs regulations by overseeing documentation and trade records.
- Maintained precise product and order data across Traede, Shopify, and Pipedrive.
- Provided executive support to CEO and Founders, managing calendars and meeting preparations.
- Contributed to operational readiness planning for ERP implementation.
Operations & Logistics Manager
SILKE London
London
02.2020 - 08.2024
- Oversaw global operations, logistics, and supply chain for over 100,000 units annually.
- Spearheaded US fulfilment centre opening, reducing international shipping costs by 40%.
- Optimised forecasting, inventory planning, procurement, and production across global factories.
- Built relationships with major retailers, negotiating contracts and onboarding Boots, Sephora Asia, Zalando, Douglas and more.
- Coordinated Amazon UK and USA store launches, achieving a 15% revenue increase.
- Managed a team of three in operations and customer service to enhance performance.
- Reported directly to CEO, supporting strategic decision-making processes.
- Handled bookkeeping tasks to improve cash flow and oversee B2B accounts payable.
Event Coordinator
Bonhill Group PLC
London
09.2018 - 02.2020
- Managed logistics for 20+ global events across the UK, USA, Ireland, and Germany.
- Coordinated travel, schedules, registration systems, websites, and speaker management.
- Created branded marketing materials and oversaw event website updates in WordPress.
- Built sponsor, speaker, and delegate relationships while ensuring high-quality delivery.
- Produced post-event reporting and insights for continuous improvement.
Event Manager (Internship)
The Beaumont Hotel
London
08.2018 - 09.2018
- Managed luxury VIP events, including vendor sourcing, budgeting, and execution.
- Led onsite operations, staff coordination, and contingency planning.
- Delivered premium guest experience through tailored stakeholder communication.
General Manager
ROX Promotions
Brighton
09.2015 - 09.2018
- Managed end-to-end weekly event operations for 500+ attendees.
- Oversaw team scheduling, vendor communication, cash handling, and reporting.
- Increased event attendance by 60% through targeted promotions and influencer marketing.
- Directed logistics, marketing strategy, and guest experience.
Education
Bachelor of Science - Mathematics with Economics
University of Sussex
Brighton, United Kingdom 09/2015 - 06/2018
A-levels and GCSEs -
Southgate Secondary & Sixth Form
London, United Kingdom 09/2007 - 06/2015
Skills
- Operations & Logistics Management
- Global Supply Chain & 3PL Management
- Inventory Planning & Forecasting
- Vendor & Stakeholder Management
- SOP Development & Process Improvement
- Executive & C-Suite Support
- Project Management (PRINCE2 Certified)
- Budgeting, Bookkeeping & Financial Reporting
Core Skills
- Client Relationship & Account Management
- Calendar, Travel & Meeting Coordination
- CRM / WMS / ERP Systems
- Customer Service
- Platforms: Shopify, Traede, Pipedrive, WordPress, Xero, QuickBooks, 3PL/WMS systems
- Tools: Microsoft Office Suite, Google Workspace, Slack, Asana, Mondaycom, Notion
- Knowledge: ERP fundamentals, inventory optimisation, international shipping compliance, Profit and loss management
Technical Skills
LANGUAGES
English
Native
Greek
Advanced
Timeline
Operations & Logistics Manager
Scarlett Poppies
09.2024 - 10.2025
Operations & Logistics Manager
SILKE London
02.2020 - 08.2024
Event Coordinator
Bonhill Group PLC
09.2018 - 02.2020
Event Manager (Internship)
The Beaumont Hotel
08.2018 - 09.2018
General Manager
ROX Promotions
09.2015 - 09.2018
Bachelor of Science - Mathematics with Economics
University of Sussex
09/2015 - 06/2018
A-levels and GCSEs -
Southgate Secondary & Sixth Form
09/2007 - 06/2015