Summary
Overview
Work History
Education
Skills
Interests
Characteristics
Timeline
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Hakaan Hussain

Front Desk, Taxi Controller
Huddersfield ,West Yorkshire

Summary

Skilled customer service adviser, bringing 1 year of experience working with Bob taxis. (Voluntery work) Proven leadership and successful in achieving goals. Accomplished in working within a busy taxi base.. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Taxi Controller (voluntery Work)

Bobs Taxis
Huddersfield , West Yorkshire
12.2022 - Current
  • Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
  • Maintained high level of customer service through friendly and polite manner.
  • Operated telephone operating system and documented calls in software .
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Managed online booking inquiries and assisted customers with the bookings.
  • Reviewed all bookings to give accurate information to upper management...
  • Used software to take bookings from clients
  • Accurately completed the bookings for clients
  • Communicated with customers to provide delivery updates and resolution.
  • Monitored flow of paperwork and directed information to appropriate departments.
  • Developed and implemented customer service policies and procedures.

Btec Engineering Level 3

Huddersfield Enjineering College
Huddersfield , West Yorkshire
09.2019 - 06.2021
  • Performed work according to project schedules and high quality standards.
  • Implemented schematics, diagrams, and written, and verbal descriptions to effectively solve engineering project issues.
  • Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
  • Completed projects by effectively applying engineering, technical, and maintenance procedures.
  • Drafted technical reports and documentation for engineering projects.
  • Conducted research and gathered data on engineering components and systems.
  • Completed my assignments and gained a great amount of knowledge in the enjineering sector

Education

Btec Engineering Distinction - Engineering

Kirklees Collected Engineering Centre
Huddersfield
09.2019

Maths. 5. English 4. Combined Science 5-4. History 4 - Gcse

Netherhall Learning Campus
Huddersfield
09.2014

Skills

    Teamwork and Collaboration

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Interests

I like, sports, commicating, spending time with friends aswell as family

Characteristics

I am hard working and driven individual who isn’t afraid to face a challenge. I am passionate about my work and I know how to get the job done. I am honest trustworthy and open minded. I am a confident individual who likes to learn new skills.

Timeline

Taxi Controller (voluntery Work)

Bobs Taxis
12.2022 - Current

Btec Engineering Level 3

Huddersfield Enjineering College
09.2019 - 06.2021

Btec Engineering Distinction - Engineering

Kirklees Collected Engineering Centre

Maths. 5. English 4. Combined Science 5-4. History 4 - Gcse

Netherhall Learning Campus

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Hakaan Hussain Front Desk, Taxi Controller