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 Multilingual postgraduate student in Sports Business and Management, combining practical experience in banking, hospitality, and live sports environments. Through my operational role with Liverpool FC and strategic internship at UniCredit, I bring a rare blend of frontline event delivery and commercial market analysis. Recognised for translating data-driven insights into actionable business strategies, with proven strengths in stakeholder communication, client engagement, and cross-functional teamwork. 

Highly motivated and detail-oriented finance and business analytics student seeking a challenging internship position. Offering a strong background in coaching, overseas professional experience, and retail management, along with a passion for finance and a desire to learn and grow in the industry.

I am a 20-year-old motivated, organised, and hardworking person. I enjoy being in a team environment as well as being capable of working on my own, I also like to help others when struggling. I have gained much experience from working in the past three years, learning professionalism, how to deal with customers and employees in the right respectful manner and working in a team. My busy jobs in the past have allowed me the experience how to deal with busy situations and given me the confidence to stay calm when in those. At 18 I was moved into a senior leadership role as a shift manager managing over 40 team members. After leaving for university I worked in different hospitality/ bar jobs which then gave me the opportunity to complete a VIP hospitality course. This course has given me the knowledge and confidence to excel in that area.


Dedicated professional with a strong commitment to dignity, rights, inclusion, and equality. Demonstrates expertise in person-centred approaches, effective communication, and collaborative teamwork. Proficient in safeguarding awareness, risk assessment, and support planning. Skilled in medication administration and health monitoring with a thorough understanding of GDPR and the Mental Capacity Act. Aims to leverage skills in reflective practice and accurate record keeping to enhance organisational effectiveness.
Seasoned professional focused on providing care and support in diverse settings. Capable of delivering person-centred care and support, with unique skills in managing challenging behaviours and promoting dignity and independence. Confident in forging strong relationships with service users and multidisciplinary teams, ensuring quality care outcomes.

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Offering strong organisational skills and keen eye for detail. Knowledgeable about teamwork, time management, and basic inventory practices. Ready to use and develop communication, problem-solving, and physical stamina in Warehouse Worker role.

Being a student at Wymondham High Sixth Form, I have been studying Psychology and Health & Social Care. Through studying most of the course in Health and Social Care, I’ve gained valuable insight into healthcare services and the importance of their roles in supporting the health and wellbeing of many. I found this course sparked my interest even more in the pharmaceutical industry and the broader health sector, where I feel really passionate about wanting to contribute in supporting people’s health and wellbeing. While I’ve enjoyed learning about healthcare through the course, for what it has given me knowledge in, I am really interested on pursuing an apprenticeship for hands-on experience. I consider myself to be very motivated and driven as an individual, determined and enthusiastic to grow and develop new skills. Overall, I have always had the strong willingness to help others as much as I can, holding myself as being a friendly and approachable person, someone people know they can rely on.

Dedicated professional with a strong focus on customer orientation and sensitivity to client needs. Demonstrates exceptional skills in handling difficult customers while maintaining high personal grooming and hygiene standards. Proficient in colour theory application, with an eye for detail that ensures client satisfaction. Known for patience and calmness, aiming to leverage these skills in a role that values meticulous attention to detail and customer service excellence.

Dynamic college student with experience in customer service, event coordination, and guest relations, looking for an internship within the fashion industry for Summer 2026. Strong focus on team collaboration, communication skills, adaptability, and achieving results. Expertise in handling inquiries and ensuring exceptional guest experiences. Known for a reliable and flexible approach in varying environments.

Sales Representative with a proven track record of building strong customer relationships and achieving customer retention goals through advanced product knowledge.

Hajar Zouane

Summary

Overview

Work history

Hospitality Assistant

International Customer Service Advisor

Bilingual Customer Service Advisor & Trainer

Education

MSc - International Business & Management

MSc - Economics & Management

BSc - International Management

Skills

Websites

LANGUAGES

Timeline

Hospitality Assistant

International Customer Service Advisor

Bilingual Customer Service Advisor & Trainer

MSc - Economics & Management

BSc - International Management

MSc - International Business & Management

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