Hajar Sebaihi
London,United Kingdom
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects as a resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.
Overview
5
5
years of professional experience
Work history
HR Assistant
Mercure London Paddington Hotel
London
2025.05 - 2026.06
- Managed 50+ daily guest and client enquirers through professional first point of contact across phone, email and in-person communication.
Completed accurate administration including data entry, document preparation, filing and confidential record management.
Coordinated bookings, guest requests and team handovers, improving service flow during high-pressure shifts.
Supported HR-related administration, including staff records, rota information, internal communication and document handling.
Maintained confidentiality when handling sensitive guest, employee and company information.
Teaching Assistant
Philosophy Education
London
2024.04 - 2025.05
- Supported 20+ students daily through classroom activities, one-to-one guidance and small-group learning.
- Supervised students across classrooms, playgrounds and school trips, maintaining safe environments.
- Built positive relationships with students, staff and parents through clear communication.
- Supported students with additional needs using patience, adaptability and inclusive strategies.
Swim Teacher
GLL Leisure Centre
London
2022.05 - 2025.01
- Delivered swimming lessons to 15+ students per session, improving water confidence, technique and safety awareness.
- Facilitated progress reports for parents, showcasing student improvement.
- Maintained safe environment for all participants through constant vigilance during lessons.
- Understood and observed safeguarding policies to maintain student safety during and outside of swimming lessons.
Lifeguard
Sylvestrian Leisure Centre
London
2021.05 - 2022.06
- Supervised 50+ pool users per shift, maintaining safe swimming areas and responding quickly to risks.
- Delivered first aid support for minor injuries, following health and safety procedures.
- Improved customer experience by greeting visitors professionally and resolving enquiries promptly.
- Identified and reported health, safety and accident risks to supervisors to prevent incidents.
- Monitored changing areas, poolside and public spaces to maintain cleanliness and safety standards.
Education
BA - Sociology and Psychology
University of Greenwich
London 9 2022 - 10 2025
A Levels & BTEC - Achieved
Highams Park School (Sixth Form)
London 9 2020 - 6 2022
Skills
- Sales negotiation and awareness
- Effective networking
- Knowledge of employment laws
- Resilience persistence
- Efficient timekeeping
- Patience endurance
- Public speaking
- Oxygen administration competency
- Incident reporting aptitude
Websites
ADDITIONAL INFORMATION
Languages: English (Fluent), Arabic (Fluent) – able to communicate with a diverse client base
ADDITIONAL EXPERIENCE
Customer Advisor | Boots, London ,Sept 2018
- Supported customers with queries and assisted with administrative tasks including data entry and stock-related processes.
Customer Service Work Experience | Bloomberg / Forage, May 2021
- Completed work experience focused on client services, complaint handling and clear professional communication.
Timeline
HR Assistant
Mercure London Paddington Hotel
2025.05 - 2026.06
Teaching Assistant
Philosophy Education
2024.04 - 2025.05
Swim Teacher
GLL Leisure Centre
2022.05 - 2025.01
Lifeguard
Sylvestrian Leisure Centre
2021.05 - 2022.06
BA - Sociology and Psychology
University of Greenwich
9 2022 - 10 2025
A Levels & BTEC - Achieved
Highams Park School (Sixth Form)
9 2020 - 6 2022