Haja-isha Kamara

Feb 2024 – Present
Global Health Operations – IHR Strengthening Programme

Project & Business Operations Support

• Provided executive admin support to Deputy Director and Senior Leadership Team: diary, inbox, and meeting logistics.
• Raised POs, processed supplier invoices, and liaised with Project Managers for approvals; maintained accurate financial records and trackers.
• Monitored financial expenditures of the project, ensured budget adherence.
• Used SharePoint, Confluence, and Jira for structured filing, document management, and process tracking.
• Coordinated internal Away Days and external stakeholder workshops (90+ attendees).
• Created and maintained risk logs, tracked action items, and supported compliance reporting.

Governance & Meeting Coordination

• Organised SLT and team governance meetings: created agendas, took formal minutes, followed up on actions.
• Supported the preparation of PowerPoint presentations and board materials for senior reviews.
• Managed the IHR central inbox: triaged and responded to high volumes of queries from internal and external stakeholders.
• Supported document preparation and version control for monthly reporting and audits.

Process Improvement & Communication

• Authored SOPs for travel, invoice handling, shipping, and onboarding based on limited guidance and independent research.
• Streamlined internal workflows, improved turnaround time for travel bookings and time carding submissions.
• Acted as point of contact for risk coordination, raising issues and updating Programme Manager.
• Improved project efficiency by monitoring progress and making necessary adjustments.

• Supported deployment of financial education programmes to UK universities.
• Maintained relationships with university societies and helped generate leads.
• Gained exposure to business strategy and partner engagement.
• Documented meeting minutes, enabling effective follow-up actions.
• Assisted customers face-to-face; established rapport and trust.

• Supported care project operations and maintained internal documentation.
• Assisted with governance meeting preparation and minute taking.
• Contributed to completion of multiple care based service projects, enhancing client satisfaction.
• Managed schedule conflicts efficiently ensuring smooth running of the project.
• Facilitated training sessions for new team members.