Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Haitpal Dhillon

Southall,Please select

Summary

Diligent, knowledgeable, and skilled auditing team member motivated to positively impact operations with clear, transparent, and thorough audits. Attentive to details and confident in dealing with large and complex data. With a strong background in quality management and a deep understanding of the industry, I am confident that I possess the skills and qualifications necessary to excel in this role. I have worked for this company for over 21 years and believe I am a suitable and capable candidate for the new position opening. My extensive experience in quality assurance and control enables me to effectively ensure the highest standards of quality in the manufacturing process. I have successfully developed and implemented quality assurance procedures and guidelines, conducted inspections and audits, and performed rigorous product testing to identify and address any non-conformities or defects. My attention to detail and meticulous approach to quality management has consistently resulted in improved product quality, customer satisfaction, and regulatory compliance.

Overview

25
25
years of professional experience
7
7
years of post-secondary education

Work history

Production Auditor

John Guest now RWC21
West Drayton, Hillingdon
08.2021 - Current


  • Perform regular audits and inspections of plumbing and heating parts during different stages of the production process to ensure compliance with quality standards, specifications, and regulatory requirements.
  • Review work orders, production records, and quality control procedures to understand production requirements and specific quality criteria.
  • Inspect raw materials, components, and finished parts for dimensional accuracy, visual defects, proper markings, and adherence to specifications.
  • Use various measurement tools, such as calipers, gauges, and micrometers, to verify part dimensions and tolerances.
  • Conduct functional tests and performance evaluations of plumbing and heating parts to ensure they meet functional requirements.
  • Analyze production data and identify trends or patterns that may indicate issues or opportunities for improvement.
  • Collaborate with production teams and quality control personnel to address quality concerns, provide feedback, and recommend corrective actions or process improvements.
  • Document and report audit findings, non-conformities, and quality issues accurately and in a timely manner.
  • Participate in root cause analysis investigations to identify the causes of quality deviations and develop corrective and preventive actions.
  • Assist in the development and implementation of quality control procedures, work instructions, and quality assurance initiatives.
  • Stay updated with industry standards, regulations, and best practices related to plumbing and heating parts production and quality control.
  • Provide training and guidance to production operators on quality standards, inspection techniques, and best practices.

Machine Operative

John Guest now RWC
West Drayton, Hillingdon
04.2002 - 08.2021

The Plumbing and Heating Parts Machine Operator is responsible for operating and maintaining machinery used in the production of plumbing and heating parts. This role involves setting up machines, monitoring their operation, conducting quality checks, and ensuring the efficient and safe production of high-quality parts. The machine operator plays a critical role in meeting production targets, maintaining equipment, and adhering to safety and quality standards.


Key Responsibilities:

  • Set up and prepare machinery for the production of plumbing and heating parts, including calibrating settings, adjusting tools, and loading materials.
  • Operated and monitor machines during production runs to ensure proper functioning, identifying and troubleshooting any issues that arise.
  • Followed work orders, production schedules, and specifications to produce parts according to required dimensions, tolerances, and quality standards.
  • Conducted regular quality checks and inspections to verify that parts meet specifications, making necessary adjustments or notifying supervisors of any deviations.
  • Performed routine maintenance on machines, such as cleaning, lubricating, and replacing worn parts, to ensure optimal performance and prevent breakdowns.
  • Monitored raw material levels and coordinate with the supply chain team to ensure a continuous supply of materials for production.
  • Maintained accurate production records, including quantities produced, machine downtime, and any quality issues encountered, reporting them to supervisors as required.
  • Followed all safety protocols and guidelines, including wearing appropriate personal protective equipment (PPE) and operating machinery in a safe and responsible manner.
  • Collaborated with team members and supervisors to optimize production processes, identify areas for improvement, and implement efficiency-enhancing measures.
  • Participate in training programs to enhance technical knowledge and keep up-to-date with new machinery, technologies, and industry trends.

Receptionist

Salina Clinic
Southalll, London
06.1998 - 08.2000
  • Collected and distributed incoming mail, employing strict confidentiality throughout.
  • Screened and verified visitor IDs, maintaining the security of personnel and office environment.
  • Greet and welcome patients, visitors, and vendors in a friendly and courteous manner
  • Register new patients, verify their personal and insurance information, and update existing patient records accurately.
  • Schedule appointments for patients, coordinate with healthcare providers and maintain the appointment calendar efficiently.
  • Answer incoming phone calls, address inquiries, and provide information about clinic services, working closely with medical staff to ensure accurate and timely responses.
  • Maintain patient confidentiality by handling medical records and personal information in a secure and professional manner.
  • Collect and process patient payments, issue receipts, and reconcile daily financial transactions accurately.#
  • Manage the waiting area, ensuring cleanliness, comfort, and an organized flow of patients.
  • Collaborate with medical staff to relay important messages, manage prescription refills, and facilitate communication between patients and healthcare providers.
  • Coordinate with insurance companies to verify coverage and assist patients with insurance-related inquiries and documentation.
  • Maintain inventory and ordered office supplies as needed, ensuring adequate stock levels for smooth clinic operations.
  • Assist with administrative tasks such as filing, scanning, and data entry to ensure accurate record keeping.
  • Handle any inquiries, concerns, or complaints from patients or visitors professionally and promptly, escalating issues to the appropriate personnel when necessary.
  • Stay updated with clinic policies, procedures, and new medical service offerings to provide accurate information to patients and staff.

Education

GCSEs - Maths, English, Science, Religious Studies, History, Physical Education

Cranford Community College
Hounslow
09.1989 - 07.1994

NVQ Level 2 - Business and Management

Southall College
Southall, Ealing
09.1994 - 07.1996

Skills

  • Quality Assurance:
  • Quality Control
  • Experience in Product Testing
  • Experience with supplying Management
  • Experience in documenting and reporting:
  • Regulatory compliance
  • Audit reporting
  • Analytical thinker
  • Confident communicator
  • SAP trained

Languages

English
Fluent
Punjabi
Fluent
Hindi
Fluent

Timeline

Production Auditor

John Guest now RWC21
08.2021 - Current

Machine Operative

John Guest now RWC
04.2002 - 08.2021

Receptionist

Salina Clinic
06.1998 - 08.2000

NVQ Level 2 - Business and Management

Southall College
09.1994 - 07.1996

GCSEs - Maths, English, Science, Religious Studies, History, Physical Education

Cranford Community College
09.1989 - 07.1994
Haitpal Dhillon