HAITHAM OMAR ALI
Dubai,U.A.E
Summary
Accomplished professional specializing in emergency response, risk analysis, and safety management. Proven success in relationship management and sales strategies, consistently achieving targets. Proficient in retail software, focused on enhancing operational efficiency and driving organizational success.
Overview
20
20
years of professional experience
6
6
years of post-secondary education
Work history
Security Guard Team leader
Transguard Group
Dubai
03.2021 - 11.2025
- Led emergency response team, delivering professional security services with high efficiency.
- Conducted internal and external patrols to maintain safety standards.
- Ensured strict adherence to health and safety policies at all times.
- Provided essential information to staff while welcoming visitors.
- Created secure environments for customers, employees, and vendors.
- Responded to alarms, investigated disturbances, and escalated crises to law enforcement.
- Streamlined workflows to enhance operational efficiency.
- Delivered comprehensive onboarding training to minimise new hire learning curves.
Rides Attended
IMG Worlds Of Adventure
Dubai, United Arab Emirates
01.2020 - 01.2021
- Operated rides and attractions with a focus on safety and efficiency.
- Enforced safety regulations, verifying height, weight, and age compliance for all guests.
- Secured guests properly before initiating each ride.
- Monitored guests throughout rides to mitigate potential hazards.
- Executed emergency protocols during accidents or malfunctions.
Security officer
Transgurd group
Dubai, United Arab Emirates
07.2016 - 12.2019
- Collaborated with local law enforcement agencies to strengthen site security measures.
- Conducted routine inspections of fire extinguishers to ensure emergency readiness.
- Patrolled premises regularly, promoting a safe work environment.
- Checked visitor identification meticulously to prevent unauthorised access.
Sales assistant
Mombasa Maize
Mombasa, Kenya
01.2010 - 01.2016
- Delivered exceptional after-sales service, driving repeat business.
- Fostered a welcoming store environment through meticulous maintenance of displays.
- Monitored consumer behaviour trends with keen attention to detail.
- Assisted customers in product selection to maximise satisfaction.
- Managed till operations efficiently, minimising customer waiting times.
Sales assistant
City Walk
Mombasa, Kenya
01.2007 - 01.2010
- Executed daily inventory checks to ensure accurate stock management.
- Maintained clean, organised displays to foster a welcoming store environment.
- Streamlined till operations to reduce customer waiting times.
- Acquired product knowledge swiftly, delivering thorough guidance to customers.
- Established strong relationships with regular customers to encourage repeat business.
Sales and customer service representative
Nawal centre
Mombasa, Kenya
07.2005 - 10.2006
- Implemented effective sales techniques to maximise profits and drive revenue growth.
- Conducted product demonstrations, significantly increasing consumer interest and engagement.
- Managed daily sales operations to achieve business objectives consistently.
- Monitored industry trends to tailor sales tactics for optimal market relevance.
Education
Certificate of Higher Education - Clearing and Forwarding
Rifkins College
Mombasa, Kenya 02.2006 - 11.2007
High School Diploma - english,maths,science and kiswahili
Burhaniya Secondary School
Momasa, Kenya 01.2002 - 11.2005
Skills
- Emergency response and risk analysis
- Safety and security management
- Leadership effectiveness
- Relationship management
- Sales up-selling strategies
- Sales target achievement
- Retail software proficiency
Work Locations
- Deira city centre mall
- IMG world of adventure Park
- St.Regis downtown hotel.
- Jw marriott Marquis Hotel.
- JBC Tower commercial building (current location now)
Affiliations
- swimminng
- outdoor camping
References
References available upon request.
Timeline
Security Guard Team leader
Transguard Group
03.2021 - 11.2025
Rides Attended
IMG Worlds Of Adventure
01.2020 - 01.2021
Security officer
Transgurd group
07.2016 - 12.2019
Sales assistant
Mombasa Maize
01.2010 - 01.2016
Sales assistant
City Walk
01.2007 - 01.2010
Certificate of Higher Education - Clearing and Forwarding
Rifkins College
02.2006 - 11.2007
Sales and customer service representative
Nawal centre
07.2005 - 10.2006
High School Diploma - english,maths,science and kiswahili
Burhaniya Secondary School
01.2002 - 11.2005