Hailey Morales
Summary
Motivated healthcare professional with a strong academic background in biology and hands-on experience across clinical, administrative, and operations settings in both the US and UK. Skilled in patient care, research methods, and organisational management, with proven ability to adapt in diverse cultural and professional environments. I am eager to advance my knowledge through postgraduate study in global public health, with the long-term goal of becoming a Physician Associate and applying both clinical and public health knowledge to improve patient outcomes and population health.
Overview
7
7
years of professional experience
8
8
years of post-secondary education
Work history
Operations Manager
RAF Alconbury
Huntingdon, Cambridgeshire
10.2024 - Current
- Monitored operations of the Stukeley Inn during business hours.
- Responsible for issue, receipt, and control of cash boxes.
- Assured patron satisfaction by resolving complaints and other problems.
- Provided instruction and guidance to all staff members on functions taking place during the shift. Inspected and secured facility at the end of the shift.
- Coordinated events, functions, and other programs held at the facility.
- Boosted customer engagement with social media management.
Medical Assistant
Dermatology Specialists of Mississippi
Biloxi, Mississippi, USA
01.2024 - 08.2024
- Optimized patient care by obtaining thorough histories, scribing for physicians, and documenting clinical notes in a high-volume dermatology clinic; assisted in Mohs surgery and laser treatments, ensuring adherence to protocols and enhancing patient outcomes.
Medical Assistant
Cardiology Consultants of Southwest Florida
Fort Myers, Florida, USA
05.2022 - 09.2023
- Assisted healthcare providers in a busy private practice by monitoring patients' vitals, readying patients for exams and stress tests, performing EKGs and INR tests, documenting HPI, and scheduling patients for appointments.
Certified Nursing Assistant
Healthpark Hospital
Fort Myers, Florida, USA
01.2021 - 05.2022
- Provided patients with attentive, direct healthcare during their inpatient hospital stay by monitoring vital signs, assisting with activities of daily living, documenting patient information, and collaborating with healthcare providers to ensure optimal well-being.
Administrator
Ogden Brothers Construction
Fort Myers, Florida, USA
05.2018 - 01.2021
- Answered and directed calls, tracked submittals and invoices, managed payroll and finances through the use of Excel and QuickBooks software.
Education
Bachelor of Science - Pre-Professional Biology
The University of Florida
Gainesville, Florida, USA 08.2020 - 04.2023
Accelerated Collegiate Experience Honors Program - Biology
Florida Gulf Coast University
Fort Myers, Florida, USA 08.2018 - 04.2020
High School Diploma -
Riverdale High School
Florida, USA 08.2016 - 04.2020
Skills
- Microsoft PowerPoint, Excel, and Access Certified (2018)
- Certified Nursing Assistant (2020)
- Basic Life Support Certified, American Heart Association (2020)
- Research design & data analysis
- Team collaboration and leadership
- Independent project management
- Resilience under stress
Volunteer Work
- Great Paxton Community Shop, 120 hours (2024-25)
- RAF Alconbury Volleyball Camp Assistant Coach (2025)
- Royal Voluntary Service, Meadows Cafe (2024-25)
- Soldiers' Angels, $460 raised so far this year in support of deployed women (2025)
- FGCU Whitaker Research Center: Research Mentor, 40 hours (2018)
- American Red Cross: Disaster Action Services Team, 18 hours (2021)
Timeline
Operations Manager
RAF Alconbury
10.2024 - Current
Medical Assistant
Dermatology Specialists of Mississippi
01.2024 - 08.2024
Medical Assistant
Cardiology Consultants of Southwest Florida
05.2022 - 09.2023
Certified Nursing Assistant
Healthpark Hospital
01.2021 - 05.2022
Bachelor of Science - Pre-Professional Biology
The University of Florida
08.2020 - 04.2023
Accelerated Collegiate Experience Honors Program - Biology
Florida Gulf Coast University
08.2018 - 04.2020
Administrator
Ogden Brothers Construction
05.2018 - 01.2021
High School Diploma -
Riverdale High School
08.2016 - 04.2020
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