Summary
Overview
Work history
Education
Skills
Custom
Personal Information
Timeline
Generic

Hailey Donovan

Southsea,UK

Summary

I am a hard working, self motivated individual with a keen interest in transitioning into a trade role, specifically in electrics, smart metering, gas engineering etc. My experience as an Emergency Care Assistant, I have developed strong problem-solving, technical, and hands-on skills that are transferable to the trades. Most importantly, the ability to transfer my experience in customer care and dignity . In my role as an ECA, I frequently worked with complex systems, followed strict safety protocols, and adapted quickly to dynamic situations. I've honed my ability to problem solve, think under pressure, and work effectively in a team. I am seeking a career change to pursue a role in trades, where I can continue to build on my own passion while gaining new skills in a field that excites me. I am motivated to expand my knowledge through further training and certifications and am confident my background in emergency care will allow me to excel in a new role. Thank you for considering my application.

Overview

15
15
years of professional experience
2009
2009
years of post-secondary education

Work history

ECA

South Central Ambulance Service
Portsmouth, Hampshire
06.2025 - Current

Assisted paramedics during emergencies, ensuring effective care delivery


Safely transferring patients to and from ambulance vehicles, using suitable
equipment and manual handling skills

Helping to complete a 'hand over report', recording all patient information


Daily vehicle checks


Restocking of drugs and materials


Carrying out basic scene safety checks and assessing the risk to yourself and others, in line with health and safety guidelines.

Patient care and monitoring until they are transferred to definitive care


Carrying out basic diagnostic procedures along with a paramedic

ECA

Enhanced Care Services
Southampton, Hampshire
04.2025 - 06.2025

Provide immediate medical attention to patients by responding to emergency calls whilst asissting the paramedic

Safely transferring patients to and from ambulance vehicles, using suitable equipment and manual handling skills

Helping to complete a 'hand over report' and recording all patient information

Daily vehicle checks

Restocking of drugs equipment

Carrying out basic scene safety checks and assessing the risk to yourself and others, in line with health and safety guidelines.

Patient care and monitoring until transferred to definitive care

Carrying out basic diagnostic procedures along with a paramedic


Provide immediate medical attention to patients by responding to emergency calls.

ECA

Role 1 Medical
Redruth, UK
06.2022 - 11.2024
  • Front-line Ambulance work assisting Paramedics including supporting the delivery of first aid and emergency treatments.
  • Safely transferring patients to and from ambulance vehicles, using suitable equipment and manual handling skills.
  • Driving under blue light conditions.
  • Completing a hand over report.
  • History taking.
  • Daily vehicle checks.
  • Restocking of drugs and materials.
  • Carrying out basic scene safety checks.
  • Working in line with health and safety guidelines.
  • Patient care and monitoring until transferred to Hospital.
  • Carrying out basic diagnostic procedures along with a Paramedic.

ECA

Bristol Ambulance EMS
Falmouth, UK
04.2021 - 06.2022
  • Achieved Emergency Care Assistant qualification along with CERAD Blue light driving qualification.
  • Front-line Ambulance work assisting Paramedics including supporting the delivery of first aid and emergency treatments.
  • Safely transferring patients to and from ambulance vehicles, using suitable equipment and manual handling skills.
  • Completing a hand over report.
  • History taking.
  • Daily vehicle checks.
  • Restocking of drugs and materials.
  • Driving under blue light conditions.
  • Carrying out basic scene safety checks and assessing the risk to yourself and others, in line with health and safety guidelines.
  • Patient care and monitoring until transferred to Hospital.
  • Carrying out basic diagnostic procedures along with a paramedic.

Dental Nurse

Newquay Dental Centre
Newquay, UK
01.2020 - 03.2021
  • Assisted the Dentist daily including;
  • Preparing fillings and other materials.
  • Providing support and reassurance to the patient.
  • Sterilising instruments.
  • Processing and filing X-rays.
  • Decontamination.
  • Maintaining and filing patient records.
  • Advising patients on oral hygiene.
  • Telephone and reception duties.
  • Maintained a high standard of sanitisation in the practice.

Dental Nurse

My Dentist
Newquay, UK
06.2019 - 01.2020
  • Assisted the dentist daily including;
  • Preparing fillings and other materials.
  • Providing support and reassurance to the patient.
  • Sterilising instruments.
  • Processing and filing X-rays.
  • Decontamination.
  • Maintaining and filing patient records.
  • Advising patients on oral hygiene.

Head Dental Nurse

Southside Dental Practice
Southsea, UK
07.2016 - 05.2019
  • Stock control and ordering equipment and tools weekly.
  • Reception duties.
  • Great customer service.
  • Assisting the dentist including;
  • Preparing fillings and other materials.
  • Providing support and reassurance to the patient.
  • Sterilising instruments.
  • Processing and filing X-rays.
  • Decontamination.
  • Maintaining and filing patient records.
  • Advising patients on oral hygiene.
  • Maintaining a high standard of sanitisation in the practice.

Dental Nurse

My Dentist
Southsea, UK
06.2015 - 07.2016
  • Maintained a high level of sanitisation.
  • Assisted the Dentist daily including;
  • Preparing fillings and other materials.
  • Providing support and reassurance to the patient.
  • Sterilising instruments.
  • Processing and filing X-rays.
  • Decontamination.
  • Maintaining and filing patient records.
  • Advising patients on oral hygiene.
  • Reception duties.

Care Assistant

Home Instead Senior Care
Southampton, UK
01.2014 - 06.2015
  • Daily at home personal care with a senior clientele.
  • Assisting on shopping and daily duties.
  • Generating a great client relation.
  • Time keeping on a busy day of house to house schedule.

Bar/Kitchen Staff

Yates
Southampton, UK
09.2012 - 01.2015
  • Achieved an NVQ Level 2 qualification in food and beverage.
  • Great customer service.
  • Time keeping in a busy kitchen and bar environment.
  • Prepping and cooking food in a safe manner.

Cleaner

Sandymouth Holiday Park
Bude, UK
04.2010 - 09.2011
  • Cleaned holiday homes and communal areas to a high standard.
  • Pool cleaning duties.

Education

10 GCSE'S - Science, english, maths, biology

Woodlands Community College
Southampton

Skills

  • Adaptability and quick learning skills
  • Customer Service
  • Relationship Management
  • Positive Attitude
  • Confidence
  • Organizational Skills
  • Prioritization
  • Communication Skills
  • Self-Motivation
  • Can do attitude
  • Hard working
  • Dynamic approach


Custom

References available upon request.

Personal Information

Date of birth: 06/03/92

Timeline

ECA

South Central Ambulance Service
06.2025 - Current

ECA

Enhanced Care Services
04.2025 - 06.2025

ECA

Role 1 Medical
06.2022 - 11.2024

ECA

Bristol Ambulance EMS
04.2021 - 06.2022

Dental Nurse

Newquay Dental Centre
01.2020 - 03.2021

Dental Nurse

My Dentist
06.2019 - 01.2020

Head Dental Nurse

Southside Dental Practice
07.2016 - 05.2019

Dental Nurse

My Dentist
06.2015 - 07.2016

Care Assistant

Home Instead Senior Care
01.2014 - 06.2015

Bar/Kitchen Staff

Yates
09.2012 - 01.2015

Cleaner

Sandymouth Holiday Park
04.2010 - 09.2011

10 GCSE'S - Science, english, maths, biology

Woodlands Community College
Hailey Donovan