Summary
Overview
Work history
Education
Skills
Languages
Certification
References
Timeline
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Hailey Day

Hailey Day

Shrewsbury,,United Kingdom

Summary

Dynamic and results-oriented Talent Acquisition leader with a proven track record in global talent strategy, employer branding, and workforce planning. Adept at aligning people strategies with business objectives, driving operational excellence, and fostering cultural synergies in high-growth, multi-channel organisations. A specialist in M&A integration, talent frameworks, and strategic hiring, ensuring seamless organisational expansion and high-performance recruitment.


Passionate about developing high-performing teams and embedding best-in-class TA processes that drive business success. Skilled in balancing strategic leadership with hands-on execution, excelling in fast-paced, agile environments. Strong expertise in diversity hiring, change management, and EVP enhancement, ensuring a compelling employer brand that attracts and retains top talent globally.

Committed to coaching and empowering talent acquisition teams, fostering a culture of innovation, agility, and commercial acumen. Thrives in dynamic environments, leveraging expertise in M&A, talent strategy, and cultural integration to drive sustainable business growth.


Driven by a passion for people and organisational development, I strive to continuously elevate the TA function to be a strategic enabler of business success. I am committed to fostering diverse, high-performing teams, leading through innovation, agility, and commercial acumen.

Overview

11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Head of Talent Acquisition

Croud
10.2021 - 03.2025
  • Lead and execute the global talent acquisition strategy, ensuring alignment with business objectives.
  • Spearhead M&A integration, embedding best-practice TA processes and ensuring cultural alignment across acquisitions.
  • Develop and implement people strategies that enhance operational excellence and drive business performance.
  • Oversee the global approach to talent acquisition, refining policies, processes, and frameworks.
  • Drive the full spectrum of recruiting and selection activities, from leadership and mid-career hires to graduate programs.
  • Champion employer branding and EVP, strengthening Croud’s position as an employer of choice.
  • Design and evolve candidate experience initiatives, ensuring a seamless and engaging hiring journey.
  • Lead, manage, and mentor an extraordinarily high-performing global TA team, fostering a culture of excellence, agility, and career development.
  • Establish consistent recruiting, interviewing, and hiring best practices, ensuring a unified candidate experience.
  • Partner with C-Suite and senior leadership to fill key executive roles and define hiring profiles.
  • Implement a data-driven recruitment approach, leveraging insights for strategic decision-making.
  • Collaborate with HR & Finance on strategic workforce planning and resource forecasting.
  • Own and define salary banding and interview salary bands, ensuring consistency, equity, and competitiveness in compensation structures.
  • Define and oversee Service Level Agreements (SLAs) within the talent acquisition function to ensure efficiency, quality, and alignment with business goals.
  • Drive innovation and continuous improvement within TA processes to attract and retain the best talent.
  • Build and maintain strong stakeholder relationships, acting as the go-to expert for all TA-related matters.
  • Identify and engage with external providers to support hiring needs and optimize sourcing strategies.
  • Lead recruitment integration and centralisation efforts to support M&A activities and global expansion.
  • Provide regular reporting and insights to HR and senior leadership, driving data-backed improvements.
  • Ensure alignment of hiring practices globally, balancing local nuances with standardized frameworks.
  • Champion diversity, equity, and inclusion initiatives, embedding inclusive hiring practices across all markets.

Group Talent Acquisition Specialist

RTT Intelligent Logistics
07.2019 - 09.2021
  • Led, developed, and managed end-to-end talent acquisition and recruitment strategies across the group.
  • Supervised and coached a team of HR Administrators, ensuring efficiency in recruitment processes.
  • Oversaw sourcing, interviewing, and hiring to build a high-performing workforce.
  • Developed and refined employer branding initiatives to enhance visibility and drive applicant flow.
  • Conducted candidate evaluations, background checks, and facilitated the full selection process.
  • Identified and resolved bottlenecks in the recruitment process, ensuring a seamless hiring experience.
  • Designed and implemented interview guides and technical competency screening criteria.
  • Managed employee referral programs and pipeline candidate databases to ensure a strong talent pool.
  • Utilised proactive recruiting techniques and built strong industry contacts for talent acquisition.
  • Led salary benchmarking, offer negotiation, and employment contract creation.
  • Spearheaded onboarding programs, ensuring smooth integration of new employees.
  • Conducted 30, 60, and 90-day probation reviews to track employee performance and development.
  • Provided ongoing performance management coaching and feedback to hiring managers.
  • Built relationships with universities, career centers, agencies, and job fairs to strengthen talent pipelines.
  • Ensured compliance with employment equity plans and legal hiring regulations.
  • Managed and optimised recruitment technology, maximizing system capabilities.
  • Produced weekly reports for executive leadership, tracking vacancies and hiring trends.
  • Conducted exit interviews, using insights to enhance retention strategies and workforce planning.
  • Designed and implemented wellness programs to promote employee health and engagement.
  • Led and participated in various HR projects, driving continuous improvement in TA operations.

Recruitment Manager

Hogan Lovells International LLP
04.2016 - 06.2019
  • Oversaw company-wide hiring and ensured recruitment processes met current and future workforce needs.
  • Evaluated and optimised shared service provisions to enhance recruitment efficiencies and exceed SLAs.
  • Managed recruitment performance metrics, tracking key data points like time-to-hire and cost-per-hire.
  • Implemented new sourcing methods and optimised recruitment software solutions.
  • Built and managed agency relationships, overseeing contracts and vendor performance.
  • Advised hiring managers on best practices for interviewing and talent selection.
  • Led employer branding efforts to attract and retain top-tier candidates.
  • Forecasted hiring needs in collaboration with department leaders and executive teams.
  • Developed job profiles and ensured compliance with labour legislation and organisational policies.
  • Strengthened recruitment networks through partnerships with universities, HR organisations, and career fairs.
  • Defined behavioral and technical competency frameworks for talent screening.
  • Managed the full employee life-cycle administration, from contract management to headcount reporting.
  • Conducted exit interviews and analysed feedback to improve employee retention strategies.
  • Developed and led employee wellness programs, implementing initiatives to enhance well-being and engagement.

Senior Recruitment Consultant

HR Solutions
02.2014 - 03.2016
  • Conducted business development, marketing, and networking to attract new client partnerships.
  • Built and maintained strong client relationships, consulting on recruitment needs and workforce planning.
  • Sourced, screened, and matched candidates to client vacancies, ensuring a skills and culture fit.
  • Utilised headhunting and direct sourcing techniques, leveraging platforms like LinkedIn to attract top talent.
  • Expanded and maintained candidate databases, ensuring a robust talent pipeline.
  • Managed end-to-end recruitment processes, from CV preparation to final negotiations.
  • Provided salary benchmarking and market insights to clients and candidates.
  • Led interview coordination, selection processes, and background checks.
  • Delivered career coaching and pay rate advice to candidates.
  • Developed and implemented strategic recruitment policies to optimise selection techniques.
  • Conducted probationary reviews and advised on employee relations and retention strategies.
  • Represented the company at career fairs and industry events, building talent pipelines.
  • Proactively identified market opportunities to promote candidates and expand the client base.

Business Development Assistant

Quest Staffing Solutions
12.2013 - 12.2013
  • Prepared and submitted tenders and supplier registrations, ensuring compliance with organisational requirements.
  • Researched and identified potential clients, engaging key decision-makers to expand business opportunities.
  • Built and maintained client relationships, ensuring a deep understanding of their hiring needs.
  • Maintained confidentiality and protected organisational value through secure data handling practices.

Education

Honours: BCom - Industrial and Organisational Psychology

University of South Africa
01.2013 - 10.2015

BCom - Industrial and Organisational Psychology

University of Johannesburg
01.2007 - 11.2009

Skills

✔ Global Talent Strategy & Leadership
✔ M&A Integration & Workforce Planning
✔ Cultural Synergies & Change Management
✔ Employer Branding & EVP Development
✔ Operational Excellence in TA
✔ Diversity, Equity & Inclusion (DEI)
✔ Data-Driven Recruitment & Analytics
✔ Stakeholder Engagement & Leadership Coaching
✔ Leadership across global teams—building highly engaged, high-performing teams while fostering a collaborative culture
✔ Proven ability to implement and evolve best-practice TA initiatives and processes at scale
✔ Adept at balancing strategic vision and tactical execution, operating effectively at all levels
✔ Pragmatic and outcome-oriented leader, leveraging data-driven insights for decision-making
✔ Thrives in fast-paced, agile environments, with exceptional organisational and reprioritisation skills
✔ Passionate about enhancing candidate experience, driving initiatives that strengthen EVP
✔ Strong transformation and change management leadership, skilled in managing complex, global projects
✔ Skilled in coaching and training hiring partners at all levels, ensuring co-ownership of hiring plans
✔ Service and relationship-driven—ensuring the Talent Acquisition team delivers excellence globally
✔ Change Management and Project Leadership—leading the TA integration and centralisation across M&As

Languages

English
Afrikaans

Certification

📌 Professional Membership: IPA

📌 Fearless Futures' Design for Inclusion (DFI) programme (2024)

📌 Supervisory & Influencing Skills (Hogan Lovells, 2019)
📌 Job Profiling & Job Evaluation (PWC, 2019)
📌 Leadership & Team Effectiveness (Lymbic, 2017)
📌 Governing Ethics in the Workplace (SABPP, 2017)
📌 Talent Talks Africa (2017)

References

References available upon request.

Timeline

Head of Talent Acquisition

Croud
10.2021 - 03.2025

Group Talent Acquisition Specialist

RTT Intelligent Logistics
07.2019 - 09.2021

Recruitment Manager

Hogan Lovells International LLP
04.2016 - 06.2019

Senior Recruitment Consultant

HR Solutions
02.2014 - 03.2016

Business Development Assistant

Quest Staffing Solutions
12.2013 - 12.2013

Honours: BCom - Industrial and Organisational Psychology

University of South Africa
01.2013 - 10.2015

BCom - Industrial and Organisational Psychology

University of Johannesburg
01.2007 - 11.2009

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Hailey Day