Haider Syed
Toothill,Swindon
Summary
Enthusiastic and detail-oriented Cyber Security and Digital Forensics student at the University of West England. Seeking a placement to apply and expand knowledge in digital hardware and software solutions. Committed to learning and contributing to innovative security practices.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work history
Digital support services work experience
ISL Online
Swindon, Whiltshire
2023.04 - 2023.06
- Developed Customer Relationship Management (CRM) system using Microsoft Access to organise client data.
- Created and analysed Profit & Loss report in Microsoft Excel to enhance financial insights.
- Conducted global partner data analysis, identifying performance trends across regions.
- Performed competitor analysis, reviewing market positioning and service offerings.
- Demonstrated remote support software to users, clarifying features and enhancing communication tools.
- Analysed service desk systems, understanding management of IT support tickets.
- Completed assigned technical tasks independently and accurately within deadlines.
- Communicated technical information effectively to both technical and non-technical audiences.
Work experience
Havas Helia
Cirencester
2022.01 - 2022.02
- Completed 96 hours of work placement, acquiring valuable skills in a professional environment.
- Developed dependency diagrams using YED to illustrate data flow and server dependencies.
- Created a QR code generator for desk login access, incorporating problem-solving skills for functionality.
- Explored command-line package managers, including Chocolatey, for Windows software management.
- Configured an Ubuntu server, installing NetBox IP addressing software and essential packages like PostgreSQL and Redis.
- Participated in office reorganisation by moving desks, monitors, and peripherals according to a new layout plan.
- Evaluated live Ethernet ports without cables, numbering them for future reference.
- Demonstrated efficiency in utilising workspace and managing power distribution.
Education
Level 3 Digital Support Services T-Level Qualification - Business Context and culture, Data, Digital Analysis and Security
Cirencester College
Cirencester, Gloucestershire 2021.09 - 2023.07
GCSE - Combined Science:6,English Language:5,English Literature:5,Maths:5,Computer Science: 6,Engineering:5
Ridgeway Secondary School
SwindonSkills
- Calm under pressure
- Problem-solving
- Team building
- Resourcefulness
- Quality Assurance
- Troubleshooting
Hobbies and Interests
- Play team sports including football, rugby, and cricket, developing teamwork and communication skills.
- Enjoy hiking and climbing, having completed peaks such as Pen y Fan and Scafell Pike, showing determination and resilience.
- Well-travelled and previously lived abroad in Oman, building cultural awareness and adaptability.
- Several years of paragliding experience, demonstrating risk awareness, focus, and strong decision-making under pressure.
- Interest in scuba diving and other challenging outdoor activities that require safety awareness and discipline.
Timeline
Digital support services work experience
ISL Online
2023.04 - 2023.06
Work experience
Havas Helia
2022.01 - 2022.02
Level 3 Digital Support Services T-Level Qualification - Business Context and culture, Data, Digital Analysis and Security
Cirencester College
2021.09 - 2023.07
GCSE - Combined Science:6,English Language:5,English Literature:5,Maths:5,Computer Science: 6,Engineering:5
Ridgeway Secondary School