Haidee Humphries

I started as a team member then progress to teem leader then assistant Manager and finally becocoming Manager of KFC. Haverhill.

• Monitored staff performance and developed improvement plans.
• Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
• Developed and delivered comprehensive training programmes, improving team skills and performance.
• Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
• Conducted performance reviews, identifying areas for development and rewarding high achievers.
• Cultivated work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
• Advised senior management on facilities needs and delivered ongoing operational support.
• Recruited and hired staff for organisational vacancies and enforced consistent policies across workforce.
• Optimised workforce scheduling, balancing team workload to prevent burnout and maintain morale.
• Supervised supply purchases, management and tracking in line with budgetary requirements.
• Oversaw compliance with regulatory standards, passing all inspections without any violations.
• Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
• Led team of 25 employees, fostering a collaborative environment to meet project deadlines efficiently.

• I had the opportunity to work in Moscow, Russia, as a Housekeeping Manager. Looking after the apartment in Moscow and the out-of-town house. Responsible for eight workers. I also taught the English language to the children. It was an experience I am glad I had. I stayed for two years. I left to come to England to be with my husband.
• Managed daily cleaning, dusting, and vacuuming of assigned rooms to maintain high standards of hygiene.
• Prepared room and linen changes prior to arrival of house guests.
• Reported any damages or repairs needed in the household, liaising with professionals for prompt resolution.
• Ensured safe usage of chemical cleaners.

• I was responsible for looking after the apartment and children.
• I travelled with the family when they went away. I was very happy working for the family. But it was time to put my future happiness first.
• Managed daily cleaning, dusting, and vacuuming of assigned rooms to maintain high standards of hygiene.

• Cleaned floors using vacuums, mops and appropriate cleaning agents.
• Behaved responsibly at all times for self and others' Health and Safety.
• Assisted in organising and preparing homes for special events, ensuring exceptional presentation and comfort.