Working in so many varied environments has lead me to become a motivated professional demonstrating strengths in customer service and teamwork. I can adapt to varied responsibilities such as fitness and hospitality environments. Committed to bringing a positive attitude and strong work ethic to any given environment and future roles.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Gym Assistant
Powerhouse Gym
Coventry , West Midlands
11.2025 - I currently work here
Greeted gym members warmly, answered their queries, and provided guidance on gym facilities for enhanced member satisfaction.
Carried out routine gym checks, inspecting cleanliness, equipment setup and potential security issues.
Managed gym membership database, accurately updating member details and tracking membership renewals for administrative efficiency.
Processed membership payments and handled financial transactions, maintaining accurate records for financial accountability.
Assisted in maintaining gym equipment, ensuring machines were in proper working order for member safety and satisfaction.
Inducted new gym members, providing tours of facilities and offering guidance on classes and services.
Provided personal training to clients, ascertaining goals and creating fitness programmes to achieve them.
Monitored guests for aggressive behaviour, escalating to security personnel for safety.
Controlled crowd movements in safe, organised manner following established schedule.
Attended to minor injuries using first aid, reporting incidents as required.
Complied with health and sanitation practices and procedures.
Bar Staff Member
Brickmakers arms
Birmingham , West Midlands
04.2020 - I currently work here
Worked well within cohesive team to create friendly atmosphere customers enjoyed.
Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
Removed empty kegs, tapped new kegs and attached supply lines.
Managed bar inventory, restocking spirits, beers, and wines to maintain optimal levels.
Upheld high standard of cleanliness in all work areas to comply with health and safety regulations.
Maintained calm and professional demeanour while dealing with complaints for exemplary customer service.
Ensured compliance with licensing laws, age restrictions, and company policies at all times.
Maintained brand image by keeping neat personal appearance.
Created a welcoming atmosphere, engaging with patrons to foster a positive environment.
Handled customer enquiries and complaints with professionalism, offering satisfactory resolutions.
Assisted in training new staff members, sharing knowledge on bar operations and customer service.
Developed a loyal customer base through exceptional service and personal interaction.
Pastry/Sous chef
Britannia Inn
Swansea , South Wales
08.2015 - I currently work here
Collaborated with team members to achieve target results.
Maintained clean, safe working environments to eliminate accident risks.
Adapted recipes for special dietary requirements, including gluten-free and vegan options, accommodating all guests.
Trained junior pastry chefs and kitchen staff in advanced pastry techniques and the importance of attention to detail.
Developed and executed seasonal menus, incorporating local ingredients for freshness and sustainability in dessert offerings.
Managed cost control measures for the pastry section, effectively balancing budget constraints with the need for quality.
Kickboxing instructor
Cyclone gym
Coventry , West Midlands
02.2023 - 11.2025
Stayed physically fit and ready for lessons by attending daily training sessions.
Maintained health and safety standards to prevent injuries and accidents.
Led group boxing classes, focusing on technique, stamina, and strength for varied skill levels.
Provided one-on-one coaching sessions, emphasising form correction, pacing, and strategic fighting techniques.
Set up equipment securely, checking prior to every session and reporting any issues to gym team lead.
Gave assistance and advice to customers using gym facilities, offering excellent customer service to enhance satisfaction.
Maintained a high-energy, motivational training environment to encourage client perseverance and goal achievement.
Kept supplies, equipment and facilities in good order for team use.
Assisted students with disabilities achieve goals and exceed expectations.
Kennel Supervisor
Castledean Kennels
Fillongley, Coventry
02.2022 - 07.2024
Conducted regular health checks on all kennelled animals, administering medications and vaccinations as required.
Ensured consistent compliance to dog health and welfare standards.
Oversaw dog training, maintaining awareness of new methods and techniques in behaviour management.
Trained and mentored new staff on regulations, policies and codes of conduct.
Maintained impeccable cleanliness standards in animal enclosures and public areas to prevent disease spread.
Cared for animals with compassion for home-from-home support.
Education
Diploma of Higher Education - Blacksmithing and metalwork
Morton Morrell WCG
Gloucestershire , West Midlands
08.2021 - 08.2023
GCSEs - PE, Business Studies, Geography, RE, Higher Maths, Triple science, Media studies, English Language,
Heart of England
Balsall Common , West Midlands
04.2014 - 08.2020
Skills
Health compliance
Safety oversight
Conflict resolution
Personal training
Team collaboration
Cleaning standards
Positive attitude
Customer service excellence
Food Hygiene
Following instructions
Reliability
Decision making
Attention to Detail
First Aid trained
Interests
Kickboxing
Traditional Smithing
Dog walking/hiking
Dog training
Classic cinema
Rock climbing
Archery
Timeline
Gym Assistant
Powerhouse Gym
11.2025 - I currently work here
Kickboxing instructor
Cyclone gym
02.2023 - 11.2025
Kennel Supervisor
Castledean Kennels
02.2022 - 07.2024
Diploma of Higher Education - Blacksmithing and metalwork
Morton Morrell WCG
08.2021 - 08.2023
Bar Staff Member
Brickmakers arms
04.2020 - I currently work here
Pastry/Sous chef
Britannia Inn
08.2015 - I currently work here
GCSEs - PE, Business Studies, Geography, RE, Higher Maths, Triple science, Media studies, English Language,