Summary

Overview

Work History

Education

Skills

Education And Qualification

Workshops And Seminars Attended

Timeline

Hagar Adwubi Boateng

Warrington

Summary

I aspire to work in an organization which seeks to secure for itself and its employees the reward of hard work and selfless devotion to duty as well as commitment to equality of opportunity and prosperity for all employees.

I am a digital consultant with strong expertise in driving impactful digital strategies and solutions. Known for effective team collaboration, adaptability to changing needs, and delivering measurable results. Skills include digital marketing, data analysis, and project management. Recognized for reliability, communication, and problem-solving abilities.

Overview

years of professional experience

Work History

Digital Consultant

10Alytics

01.2025 - Current

Enhanced website functionality for better user experience by conducting thorough site analysis and making necessary adjustments.
Evaluated the effectiveness of existing client marketing efforts using advanced analytics tools, recommending actionable insights for improvement.
Collaborated with cross-functional teams to ensure cohesive integration of digital initiatives within broader business objectives.
Conducted targeted market research to inform strategic decisions around product development or messaging.
Strengthened brand identity through the creation of compelling content and engaging social media presence.
Managed multiple projects simultaneously, meeting deadlines while maintaining exceptional attention to detail in deliverables.
Implemented innovative e-commerce solutions, streamlining online transactions and boosting company profitability.

Support Worker

Mecrews Healthcare Limited

12.2023 - Current

Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Kept clients engaged in social networks and communities for personal health and growth.

Branch Relationship Manager

Prudential Bank Limited

07.2019 - 11.2023

To provide a strategic approach to remain competitive and sustain the growth of the branch
Mentored junior staff members on effective relationship management techniques, boosting overall team performance
Organize the business development of the branch in the respective segments including Retail, SME and Corporate
Coordinated cross-selling efforts between product lines, driving revenue growth across multiple areas of the business.
Scout and bring in good customers – including institutional, corporate and high net worth customers
Submit monthly business development and relationship management reports to the Regional Marketing Manager
Reviewing customer’s account and advising them on investment prospects

Branch Operations Supervisor

Prudential Bank Limited

01.2019 - 06.2019

Assist the Operations Manager in managing daily operations of the branch
Deputize the deputy Operations Manager by supervising and coordinating the daily operations at the Branch during his/her absence
Developed strong relationships with key clients, resulting in increased loyalty and repeat business.
Facilitated change management initiatives within the branch, helping team members adapt quickly to new processes or technology implementations for seamless transition periods
Custodian of a set of strong room keys
Contributed towards creating a positive work environment by encouraging open communication among team members, resolving conflicts promptly, and celebrating shared successes together as a unit
Supervise the Money transfer operations such as Moneygram, Western Union, Vigo, RIA, Unitylink etc, by Vetting, Signing and Authorizing Money Transfer transactions at the branch
Supervise E-banking products and services such as ATM’s, Ezwich, Mobile Money, internet Banking
Ensure good and proper housekeeping

Credit Administration

Prudential Bank Limited

01.2018 - 12.2018

Receive customers’ credit applications and interview them accordingly
Process credit applications for management approval
Submission of monthly returns on branch’s credit portfolio
Prepare excess reports for management approval
Prepare reports on branch credit position for presentation at the credit facilities review meetings with the Bank’s credit committee
Monitor loans and overdrafts granted as well embark on credit recovery
Customer visitation and writing of call reports

Account-Opening/Investment/Enquiry/Back office/Cashiering

Prudential Bank Limited

01.2016 - 12.2017

Opening accounts
Self-motivated, with a strong sense of personal responsibility
Worked effectively in fast-paced environments
Establish, monitor and manage investments such as fixed Deposit, T-Bills
Back office data entry
ATM custodian and preparation of daily ATM reconciliation returns
Cross selling of bank’s product and services
Handling of foreign outward transfers
Receiving and payment of cash transactions including cash and cheque deposits, cash and cheque withdrawals, money transfer services, ezwich transactions, school fees, utilities etc
Handling of outward clearing cheques

Deputy Head of Marketing Department

Kwamanman Rural Bank Ltd

01.2015 - 12.2015

Prospect and bring in good customers – including institutional, corporate and high net worth customers
Liasing between the Bank and its customers
Monitoring the performance of customers and drawing the attention of management to significant developments
Reviewing customers accounts and advising them on investment prospect
Embarking on various social responsibilities
Organizing of seminars to educate customers on the best business practices
Organizing periodic training programs for staff of various branches
Embarking on intensive deposit mobilization for the bank through the susu scheme

Deputy Branch Manager-Uew-Kumasi Campus Branch

Kwamanman Rural Bank Ltd

07.2013 - 12.2014

Authorization of cash transactions
Authorization of back office operations
Cash management
Preparation of end of year operational report
Preparation of branch annual budget
Preparation of quarterly performance report
Preparation of BOG Prudential returns

Branch Operations Supervisor

Kwamanman Rural Bank Ltd

09.2012 - 06.2013

Assist the Deputy Manager in managing daily operations of the branch
Supervise Apex link transfers
In-charge of back office operations
In-charge of account opening
Responsible for loans and fixed deposit transactions
Preparation of weekly liquidity ratio returns to head office

Cashiering

Kwamanman Rural Bank Ltd

09.2010 - 08.2012

Receiving cash and cheque deposits
Paying of cash and cheque withdrawals
Payment of Apex link transfer
Ezwich and money transfer transactions(Moneygram, Western Union etc)

Customer Service

Kwamanman Rural Bank Ltd

08.2009 - 08.2010

Balance enquiry
Assist in filling of various counter forms
Statement request enquires

National Service Scheme

Kwamanman Rural Bank Ltd

10.2008 - 08.2009

Cashiering
Counter services
Marketing
Clerical duties
Balancing of ledger cards
Writing of waste

Industrial Attachment

Asante Akyem Rural Bank Ltd

06.2007 - 08.2007

Front desk duties
Cross selling of the banks products and services
Prospects for customers
Balancing of Ledger Cards

Industrial Attachment

Kwamanman Rural Bank Ltd

05.2005 - 08.2005

Front desk duties
Cross selling of the banks products and services
Prospects for customers
Writing of Journals and Controls
Clerical duties
Balancing of ledger cards
Writing of waste

Education

MBA - Marketing

University of Education - Winneba

01.2012

Bachelor of Arts (Hons.) - Economics with Sociology

Kwame Nkrumah University of Science and Technology

01.2008

Senior Secondary School Certificate Examination -

St. Monica’s Senior Secondary School

01.2002

Skills

Good Inter-personal skills
Good communication skills
Team Player
Results Oriented
Work with less supervision

Content strategy
Digital marketing
Effective leadership
Artificial intelligence integration

Education And Qualification

2010-2012, University of Education - Winneba, Kumasi Campus, MBA – Marketing
2004-2008, Kwame Nkrumah University of Science and Technology, Kumasi, Bachelor of Arts (Hons.) Economics with Sociology
2000-2002, St. Monica’s Senior Secondary School, Mampong, Senior Secondary School Certificate Examination (SSSCE)

Workshops And Seminars Attended

Transition into the Tech Ecosystem, 10Alytics, 02/2025
Dementia Care Excellence; Crafting Enriching Approaches for Quality Living, Care Road Show, 05/2024
Team Building and Branch Supervisory skills, Prudential Bank Ltd, 01/2019
A course on Emotional Intelligence, Prudential Bank Ltd, 09/2018
Suspicious Activities in Money Transfer Services, Prudential Bank Ltd, 03/2018
Anti-Money Laundering/Combating Terrorism in Financing Awareness Training, Prudential Bank Ltd, 08/2017
Professional Ethics In Banking, Prudential Bank Ltd, 03/2017
Customer Service Delivery, Prudential Bank Ltd, 10/2016
Banking Basics Module Two, Prudential Bank Ltd, 07/2016
Banking Basics Module One and Team work, Prudential Bank Ltd, 04/2016
Banking Operation Software: Flexcube Version 12.0.2, Prudential Bank Ltd, 03/2016
Orientation in Banking, Prudential Bank Ltd, 01/2016
Excellence in Customer Care, ARB Apex Bank Ltd, 12/2015
Effective Customer Relationship, ARB Apex Bank Ltd, 03/2015
13TH National Managers Conference, ARB Apex Bank ltd, 08/2014
Certificate of Excellence in Oil and Gas Training Seminar, Silicon Consult, 06/2014
Executive Certificate in Oil and Gas Management, African Centre for Capacity Building (AFCAB), 02/2013
Self presentation skills for uncommon success, Emmanuel Dei-Tumi, 11/2005

Senior Secondary School Certificate Examination -

St. Monica’s Senior Secondary School

MBA - Marketing

University of Education - Winneba

Summary

Overview

Work History

Digital Consultant

Support Worker

Branch Relationship Manager

Branch Operations Supervisor

Credit Administration

Account-Opening/Investment/Enquiry/Back office/Cashiering

Deputy Head of Marketing Department

Deputy Branch Manager-Uew-Kumasi Campus Branch

Branch Operations Supervisor

Cashiering

Customer Service

National Service Scheme

Industrial Attachment

Industrial Attachment

Education

MBA - Marketing

Bachelor of Arts (Hons.) - Economics with Sociology

Senior Secondary School Certificate Examination -

Skills

Education And Qualification

Workshops And Seminars Attended

Timeline

Digital Consultant

Support Worker

Branch Relationship Manager

Branch Operations Supervisor

Credit Administration

Account-Opening/Investment/Enquiry/Back office/Cashiering

Deputy Head of Marketing Department

Deputy Branch Manager-Uew-Kumasi Campus Branch

Branch Operations Supervisor

Cashiering

Customer Service

National Service Scheme

Industrial Attachment

Industrial Attachment

Bachelor of Arts (Hons.) - Economics with Sociology

Senior Secondary School Certificate Examination -

MBA - Marketing

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