Hafsa Kashif
Bolton,Lancashire
Summary
Business professional with an overall experience of 13 Years, have been setting high quality services standards by executing quality operations. A proven track record of significant improvements in core human resources management, recruitment, policies and procedures, organization and development, training & counselling, performance management, communication and change management.
Overview
14
14
years of professional experience
8
8
years of post-secondary education
Work History
Teacher and translator
Halmstad Municipality Sweden
Halmstad, Sweden, Halland sweden
01.2017 - 12.2022
- Prepare and deliver lessons to classes of different ages and abilities
- Adapts and reassesses lesson plans to meet specific student needs, comply with newly implemented guidelines or rules, and to update relevant information and include new developments in lessons
- Mark work, give appropriate feedback and maintain records of pupils' progress and development and work on problem areas
- To give students safe and friendly environment and support them, contribute to the pedagogical work and act as a role model
- Worked as a translator (in all sectors) and providing support, coaching, and counselling to students up to secondary school level
- Communicates with parents as per school guidelines on a regular basis, including presenting student progress reports and informing parents of requisite student discipline
- Maintains order and discipline among students while promoting safety and compliance with school rules and guidelines
- Executive Human resource management
CMPAK China mobile
02.2011 - 11.2015
- Managing human resource base with the objective of strategically aligning HR policies, HR forecasting, strategic planning, and realigning
- Attract, recruit, retain & motivate best available human resource
- Managed a human resources database of personnel records, including new hire packets, taxforms, promotional documents and salary information for more than 1000 employees
- Job description and analysis and workforce compliance
- Performance assessment and appraisal of employees
- Executing Employee Engagement activities & internal communication
- Pre & post training assessments, GAP analysis, executive coaching & counselling, 360º feedback and diversity training to employees
- Development of learning literature & culture in organization
- Establish interdepartmental harmony as a part of strategic approach.
Team Leader Quality Assurance and Training
CMPAK China mobile
12.2008 - 01.2011
- Draft, interpret and implement Quality assurance standards, policies & procedures
- Developing strategies to reach organizational goals and objectives
- Evaluate adequacy of quality assurance standards of all channels within organization
- Setting high customer service standards by specifying quality requirements
- Devise sampling procedures and directions for recording and reporting quality data
- Document internal audits and other quality assurance activities
- Assure ongoing compliance with quality and industry regulatory requirements
- Supervising & leading Quality Assurance & training team efficiently & effectively
- Training need assessment, post training analysis & counselling of employees.
Education
Master of Science (MS) - HR/Management Sciences
Air University
Islamabad, Pakistan 02.2012 - 02.2015
Master of Business administration (MBA) - Human resource management
Allama Iqbal open University
Islamabad Pakistan 09.2009 - 05.2012
Language, Diversity, and working life: Linguistics for recruitment - Strategic Human Resource Management
Stockholm university
Sweden 01.2022 - 05.2022
Strategic Human Resource Management - Human resource management
Jönköping University
Sweden 09.2021 - 11.2021
Cross cultural management - Management
Mälardalen högskola, Sweden
Sweden 08.2018 - 12.2018
Developing cultural intelligence for leadership - Management
Common Purpose UK
UK 06.2016 - 07.2016
Swedish for Immigrants - Language
Komvux, Halmstad Sweden
Sweden 12.2015 - 01.2017
CACHE Level 2 Certificate in Understanding Safeguarding & Prevent CACHE Level 2 Certificate in Understanding Challenging Behaviours - Teaching
Aspire Education UK
UK 10.2024 - 11.2024
Skills
- Leadership skills
- Excellent interpersonal and communication skills
- Attention to detail
- Problem solving skills
- Counselling skills
- Team building skills
- Time management skills
- Ambition and the determination to succeed
- Technical and digital skills
- Microsoft Office
- Quantitative and analytical skills
- Patience
- Adaptability
- Patience and empathy
Accomplishments
Trainings:
Team Building, Evolution from White Belt to Excel Ninja, Presentation skills, Strategy & Learning, Six Sigma, Branchless Banking, interviewing skills, 3G/4G Awareness programs, Developing cultural intelligence for leadership, SPSS
Awards:
- Employee of the month Award twice at “China mobile telecommunication Pakistan”
- Academic Standing Scholarship in MS, Air University, Pakistan 2013
- Acceptance of Research article in “South Asian International Conference” & chance to present the paper in the conference.
Special Initiatives:
- Core team member of ‘'Pakistan Human Capital forum'' (Pakistan Human Capital Forum has originated with the intent to cultivate the grounds of growth and potential for professionals through highlighting opportunities of ‘' Best Practice Sharing, Learning & development, Mentorship & Youth connect'')
- Worked Volunteer as Social media core person in ‘'Pirate Summit Germany 2016'' in which more than 28 countries participated as start ups
- Participated in ‘'HR Innovation road show 2016'' in Frankfurt Germany
- HR Roadshow HR Innovation Roadshow provides insight into HR innovations and in the HR start-up
Research Papers:
- Authentic leadership promoting employees' Intrinsic Motivation and creativity.
- Strategic performance measurement in healthcare organization: A multiple criteria approach based on balanced scorecard.
- Impact of Ethical Leadership on OCB, Job Satisfaction & Intrinsic Motivation.
- Conducted research study on “Designing Training Programs.
- The value of research information in making of products & services.
- Designing/ Developing Training and Skill Augmentation Programs.
- Presented a paper in “South Asian International Conference” “Bringing round youth's motivation towards academia; a moderating role of corporate social responsibility”.
- Research article on Concept of Change management in today's world.
- Acceptance of Research paper in “The Macrotheme Conference on Business and Social Science” in Spain.
Affiliations
- Reading, Languages, Cooking and Baking
References
References available upon request.
Timeline
CACHE Level 2 Certificate in Understanding Safeguarding & Prevent CACHE Level 2 Certificate in Understanding Challenging Behaviours - Teaching
Aspire Education UK
10.2024 - 11.2024
Language, Diversity, and working life: Linguistics for recruitment - Strategic Human Resource Management
Stockholm university
01.2022 - 05.2022
Strategic Human Resource Management - Human resource management
Jönköping University
09.2021 - 11.2021
Cross cultural management - Management
Mälardalen högskola, Sweden
08.2018 - 12.2018
Teacher and translator
Halmstad Municipality Sweden
01.2017 - 12.2022
Developing cultural intelligence for leadership - Management
Common Purpose UK
06.2016 - 07.2016
Swedish for Immigrants - Language
Komvux, Halmstad Sweden
12.2015 - 01.2017
Master of Science (MS) - HR/Management Sciences
Air University
02.2012 - 02.2015
CMPAK China mobile
02.2011 - 11.2015
Master of Business administration (MBA) - Human resource management
Allama Iqbal open University
09.2009 - 05.2012
Team Leader Quality Assurance and Training
CMPAK China mobile
12.2008 - 01.2011
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