Summary
Overview
Work History
Education
Skills
Custom
Timeline
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Hafsa Ibrahim

Birmingh,West Midlands

Summary

A dynamic individual possessing a strong foundation in analytical thinking and problem-solving with a keen eye for detail. Knowledgeable about risk management and compliance processes, with transferrable skills in data analysis and customer service.

Overview

10
10
years of professional experience

Work History

KYC Analyst

Starling Bank
11.2024 - 01.2025
  • Conducted comprehensive Know Your Customer checks for individual and business clients, verifying passports, identification documents, and client data to ensure compliance with UK GDPR, AML regulations, and data protection standards.
  • Reviewed client profiles to identify and assess risks, including sanctions, Politically Exposed Persons (PEPs), and adverse media, escalating issues in line with company policies and risk appetite.
  • Maintained exceptional attention to detail while navigating multiple in-house databases and systems to verify client information, ensuring secure handling of sensitive data.
  • Managed caseloads efficiently, prioritising tasks to meet SLA deadlines and completing reviews to the highest standard.
  • Documented findings and maintained detailed audit trails in compliance with statutory requirements and regulatory guidelines (e.g., GDPR).
  • Applied a methodical, investigative approach to identify patterns, discrepancies, or high-risk clients, supporting robust risk management and compliance frameworks.

Due Diligence/Relations Officer

Birmingham City Council
10.2022 - 03.2024
  • Completed background checks and customer due diligence in line with policies, mitigating risks and ensuring compliance with UK GDPR and data protection legislation.
  • Processed KYC information verification within agreed SLAs, maintaining accuracy and adherence to statutory requirements.
  • Reviewed internal and external data to ensure compliant decision-making, demonstrating analytical skills and adherence to regulatory codes.
  • Built strong partnerships with stakeholders, fostering collaboration across departments to address compliance challenges.
  • Managed workloads effectively, escalating risks/issues promptly to ensure alignment with organisational policies.
  • Conducted in-depth data reviews to verify accuracy and compliance, ensuring secure handling of confidential information.

Liaison Officer

Birmingham City Council
08.2016 - 11.2018
  • Conducted background checks on individuals and businesses, ensuring compliance with data privacy and protection legislation.
  • Delivered exceptional customer service while adhering to policies, demonstrating secure and ethical data handling.
  • Reviewed information quality for accuracy and completeness, maintaining records for audit purposes.
  • Trained colleagues on multiple systems, showcasing technical proficiency and ability to support team workflows.
  • Escalated risks to relevant departments, ensuring alignment with organisational risk management frameworks.
  • Maintained high productivity and accuracy, resolving customer complaints and enquiries professionally.

Executive Sales Consultant

Blue Square Marketing
01.2015 - 04.2015
  • Built customer relationships and represented the brand professionally, adhering to company policies and data handling standards.
  • Maintained accurate records and reported to stakeholders, ensuring transparency and accountability.
  • Trained staff on technical knowledge, demonstrating strong communication and collaborative skills.

Education

GCSEs - English, Math, Science

Yardleys Secondary School
Birmingham

A-Levels -

Joseph Chamberlain Sixth Form

Skills

  • Analytical
  • Risk Assessment
  • EDD familiarity
  • Stakeholder engagement
  • Data analysis proficiency
  • Data interpretation
  • Time efficiency
  • KYC regulations knowledge
  • Data analysis
  • Thoroughness in documentation

Custom

Hafsa Ibrahim, hafsaibrahim14@gmail.com, West Midlands

Timeline

KYC Analyst

Starling Bank
11.2024 - 01.2025

Due Diligence/Relations Officer

Birmingham City Council
10.2022 - 03.2024

Liaison Officer

Birmingham City Council
08.2016 - 11.2018

Executive Sales Consultant

Blue Square Marketing
01.2015 - 04.2015

GCSEs - English, Math, Science

Yardleys Secondary School

A-Levels -

Joseph Chamberlain Sixth Form

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Hafsa Ibrahim