Hafsa Ahmed
Summary
Experienced payroll and benefits coordinator with 5 years in human resources and Payroll administration. Skilled in utilizing Workday, Cipher, ADP, iTrent, and Cintra for efficient payroll processing. Proven track record in managing projects and enhancing operational workflows. Aiming to contribute to a dynamic company in a payroll and benefits capacity.
Overview
3
3
years of post-secondary education
11
11
years of professional experience
Work history
HR Coordinator (Payroll & Benefits )
Egon Zender
London
2022.08 - 2026.07
- Manage compensation and benefits strategy and staff communication.
- Process monthly payroll (outsourced payroll: Cintra)
- Manage compensation process (salary uplifts and bonuses) in conjunction with Finance.
- • Maintain Pension files/payments and balance Sheet Reconciliations
- Submission of 3rd party payments and advances
- Process expenses and invoices
- Review and customise payroll reports and submission of BACS.
- In charge of London and Dublin payroll
- Work with the wider Finance team to reconcile payroll ledger accounts and prepare manual journals • Reconcile and pay all UK tax, national insurance, and statutory payments to HMRC • Complete tax year end and submit all HMRC required reports, including but not limited to P60s, P11Ds,
- Managed maternity payment preparing maternity schedulers and pension net payments.
- Managed 4 pension schemes.
HR Operations Coordinator (Managerial)
Royal College of Art and Design
London
2022.07 - 2022.08
- Support the whole recruitment process using the iTrent Recruitment Module
- Ensure that appropriate approvals are in place and monitor progress from advert to offer
- Ensure that correct contract is issued and that on-boarding and transfer to employee status goes smoothly and then take up references once an offer has been accepted
- Support external candidates and internal users of the iTrent system, providing advice and solving problems as required
- Liaise with the University's iTrent administration team as required
- Manage 2 Teams - Dashboard and HR Team working with external payroll provider in ensuring monthly input is completed before the deadline as well as continuing great service on BAU queries
HR Coordinator
Crisis
London
2022.01 - 2022.06
- Assisting with recruitment and onboarding of new employees, Developing Programmes that enhance employee relation - i.e
- Currently working on the vision project creating a Health and wellbeing portal
- Ensuring employees have correct pay and benefits
- Delivering compensation and benefit comparison reports to the executive team
- Promoting equality, health, and safety within the company Ensuring that company employment policies follow national laws and regulations
- Advising executives on matters of salaries, redundancy, and employment law
- Working with external Payroll provider on monthly payroll
- CIPHER specialist - responsible for troubleshooting system errors.
HR Workday Coordinator
Richmond Fellowship
London
2021.09 - 2021.12
- Reviewing current policies, updating and editing them in accordance with the current law
- Assisting managers to understand and implement the updated policies and procedures
- Developing job descriptions and person specifications, preparing job adverts, assisting managers in, shortlisting, interviewing and selecting candidates and leading the hiring process
- Managing all HR administrators and Kickstarters providing continued support and professional development
- Assisting HR advisors/Business partners with dealing with grievances and implementing disciplinary procedures
- Planning, and delivering, training for new manager on HR system and procedures (Workday)
- Leading employee benefit scheme, buying and selling annual leave
- Leading projects such as the Kickstarter program and DBS Project.
DBS Coordinator (secondment)
Richmond Fellowship
2021.02 - 2021.09
- Mass DBS project ensuring that the company has 100% DBS complaints
- Created viable solutions to streamline the DBS process
- Liaising with External DBS checkers to integrate DBS system onto Workday using API
- Presented weekly reports to the general leadership group and updated on progress
- Worked with the HR Advisory on policy work and changing the DBS policy.
HR Administrator
Richmond Fellowship
London
2019.10 - 2021.01
- Managed the HR team inbox, responding to and allocating employee queries.
- Supported payroll by processing employee changes, including leave, sickness and terminations.
- Administered starters, leavers, benefits enrolment (Sodexo) and fixed-term contract reminders.
- Processed contractual changes, maternity and paternity administration, and maintained TUPE records.
- Produced weekly and monthly HR reports, including absence reporting.
- Created Workday training guides and delivered Workday training sessions.
- Led the Workday Work Schedules project to improve annual leave management for shift workers.
- Supported annual policy reviews and diversity & inclusion initiatives.
- Assisted with pay progression and Workday HR administration.
Bank healthcare assistant
Royal free Hospital foundation
London
2015.06 - 2020.01
- Admin duties : observing , monitoring and recording patients' conditions by taking temperatures, pulse, respirations and weight
- Checking patients at the front desk, communicating with patients, relatives and carers face to face and via phone
- Scheduling patients for appointments and arranging transport to their homes or transfers to other hospitals .Gathering, reporting , filing data and updating system files as required
- Training new bank staff members and volunteers in line with hospital values and enrolling them onto relevant e-learning courses
Debenhams sale advisor
Debenhams LTD
London
2018.09 - 2019.08
- First point of contact to respond to tax claim questions in store and over the phone
- In charge of collecting, sorting, and manifesting tax-Free forms as well as providing retail and customer service support to customers with unsuccessful
- Conducted in store Tax Free training to Debenhams staff during busy periods.
Sales Assistant
MUJI LTD
London
2017.09 - 2018.06
- Delivered excellent customer service and provided expert skincare product advice to customers.
- Recognised as a Skincare Expert, offering product recommendations and demonstrations.
- Maintained high visual merchandising and stock presentation standards.
- Processed transactions accurately using the till system.
- Achieved 5th place in MUJI's national folding competition, demonstrating exceptional attention to detail and adherence to brand standards.
- Worked collaboratively to meet sales targets and deliver an outstanding customer experience.
Education
CIPHER training -
CIPHER
Bachelor of Science - Psychology
University of London
Birkbeck, London 2013.09 - 2016.07
SPSS, Microsoft Excel, Word, Power -
Payroll Technician Course -
Chartered Institute of Payroll Professionals (CIPP)
2026.01 -
Skills
- Benefits Administration
- HMRC Compliance
- UK Payroll Legislation
- Pension Administration
- Auto Enrolment
- RTI (Real Time Information)
- Statutory Payments (SSP, SMP, SPP, SAP)
- Payroll Reconciliation
- Payroll Reporting
- Benefits Management
- Compensation & Salary Reviews
- HR Administration
References
References will be provided upon request.
Timeline
Payroll Technician Course -
Chartered Institute of Payroll Professionals (CIPP)
2026.01 -
HR Coordinator (Payroll & Benefits )
Egon Zender
2022.08 - 2026.07
HR Operations Coordinator (Managerial)
Royal College of Art and Design
2022.07 - 2022.08
HR Coordinator
Crisis
2022.01 - 2022.06
HR Workday Coordinator
Richmond Fellowship
2021.09 - 2021.12
DBS Coordinator (secondment)
Richmond Fellowship
2021.02 - 2021.09
HR Administrator
Richmond Fellowship
2019.10 - 2021.01
Debenhams sale advisor
Debenhams LTD
2018.09 - 2019.08
Sales Assistant
MUJI LTD
2017.09 - 2018.06
Bank healthcare assistant
Royal free Hospital foundation
2015.06 - 2020.01
Bachelor of Science - Psychology
University of London
2013.09 - 2016.07
SPSS, Microsoft Excel, Word, Power -
CIPHER training -
CIPHER