Hafiz Riaz

Responsible for overseeing daily operations in a busy food retail environment. Key duties included stock management, staff scheduling, delivering excellent customer service, and resolving customer complaints effectively. Maintained brand standards by ensuring consistent product quality, presentation, and freshness. Played a crucial role in upholding the company’s reputation through attention to detail and team coordination.

Delivered structured IELTS preparation lesson plans, focusing on all four modules: Listening, Reading, Writing, and Speaking. Assessed student performance, provided personalized feedback, and developed lesson plans to target individual learning needs. Helped students achieve their desired band scores through effective teaching strategies, exam techniques, and continuous support.

Managed student housing operations, ensuring compliance with curfew regulations and residence policies. Led a team to support student well-being, organized campus events, and provided assistance with academic and personal issues throughout their stay.