Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hafiz Anas

Lond,England

Summary

Proficient in up-selling and cross-selling techniques, with a strong aptitude for relationship building with customers and handling returns and exchanges procedures. Demonstrates expertise in staff rota coordination, stock control insight, price tagging competence, and inventory management awareness. Adept at constructive criticism, receptive to drive continuous improvement and operational efficiency. Committed to leveraging skills to enhance customer satisfaction and streamline retail operations.

Overview

3
3
years of professional experience

Work History

Retail worker

Nisa Local
London, England
02.2024 - 12.2024
  • Offered personalised service to each shopper, driving repeat business.
  • Created attractive product displays that stimulated customer interest and purchases.
  • Liaised with suppliers regularly for timely delivery of products.
  • Promoted seasonal items or discounts effectively, stimulating increased revenue.
  • Assisted in annual stocktaking activities, contributing to accurate inventory records.
  • Followed company policies and guidelines strictly, maintaining standards of operation.
  • Demonstrated strong knowledge of products by answering customer queries effectively.
  • Performed price checks for customers with accuracy, ensuring trust and credibility.

Customer project manager

Zonergy Pvt Ltd.
Multan , Pakistan
11.2021 - 11.2023
  • Developed comprehensive project plans to meet business objectives.
  • Enhanced efficiency with proactive identification and resolution of issues.
  • Organised and led weekly status meetings, ensuring clear communication amongst the team.
  • Implemented process improvements for increased project performance.
  • Ensured compliance with company policies during all stages of project development and execution.

Education

MSc Power Electronic and Control - Engineering

University of Hertfordshire
Hatfield
01.2024 -

Bachelor of Energy System - Engineering

NFC IET MULTAN
MULTAN, PAKISTAN
10.2017 - 10.2021

Skills

  • Up-Selling and cross-selling techniques
  • Constructive criticism receptivity
  • Staff rota coordination
  • Stock control insight
  • Price tagging competence
  • Inventory management awareness
  • Relationship building with customers
  • Returns and exchanges procedure

Languages

English
Advanced
Urdu
Native
Punjabi
Native

Timeline

Retail worker

Nisa Local
02.2024 - 12.2024

MSc Power Electronic and Control - Engineering

University of Hertfordshire
01.2024 -

Customer project manager

Zonergy Pvt Ltd.
11.2021 - 11.2023

Bachelor of Energy System - Engineering

NFC IET MULTAN
10.2017 - 10.2021
Hafiz Anas