Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
INTERESTS
PERSONAL PROJECTS
References
Timeline
Hafis Kunnummal

Hafis Kunnummal

Preston,United Kingdom

Summary

Accomplished professional with expertise in customer service and complaint management, retail operations, and merchandising. Demonstrates strong team leadership and volunteer recruitment skills, effectively managing multitasking and time management in fast-paced environments. Proficient in health and safety protocols, stock control, inventory management, and risk management. Adept at handling payments, developing documentation, and managing project management. IT literate with a keen eye for monitoring, recording observations, and ensuring respect in all interactions. Committed to leveraging skills for continued professional growth within dynamic organisations. Proactive assistant manager skilled at streamlining operations and implementing innovative solutions, resulting in smoother workflows and higher client retention. Recognized for fostering positive workplace culture and driving continuous improvement.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Housekeeping assistant

ParkHall Hotel and Spa
Chorley, Lancashire
05.2025 - Current

Retail Associate Volunteer

Sue Ryder
Preston, UK
03.2025 - 11.2025

Hospitality and Retail Assistant

Sodexo Live
Preston, UK
01.2024 - 11.2025

Staff Member

Vape Joint
Fleetwood, UK
04.2024 - 04.2025

Support Worker

Able2Care Ltd
Preston, UK
07.2024 - 11.2024

Housekeeper

Ribby Hall Village
Kirkham, UK
07.2023 - 10.2023

Warehouse Operator

Mo.Group DPD
Preston, Lancashire
05.2023 - 08.2025

Office Assistant

Infodot Networking
Malappuram, Kerala
03.2022 - 12.2022

Education

Masters - Intercultural Business Communication

University Of Central Lancashire, Preston, UK
01.2023 - 10.2024

Bachelor of Business Administration - Marketing

Yuva Kshetra Institute of Management Studies, Palakkad, Kerala
06.2018 - 04.2021

GCSEs - Commerce

Government Higher Secondary School, Meenchanda, Kerala
07.2016 - 03.2018

ELV - Security And Admin - IT

Leads Networking Institute, Manjeri
12.2022

Skills

  • Customer Service & Complaint Management
  • Retail Operations & Merchandising
  • Multitasking
  • IT Literate & Numerate
  • Respect
  • Handles payments
  • Documentation development
  • Microsoft Outlook
  • Interpersonal Skills
  • Verbal And Written Communication
  • Staff Training And Development
  • Strong Communication

Certification

Care Certificate (2024-10 - 2012-10)

LANGUAGES

English Full Professional Proficiency
Fluent
Hindi Limited Working Proficiency
Intermediate
Malayalam Native or Bilingual Proficiency
Fluent
Tamil Limited Working Proficiency
Beginner
French
Elementary

INTERESTS

Football, Drums, Travel, Gym, People, Movie, Music, Food, Cycling, Handpan, Rap Song, Modelling, Fashion, Business Analyst

PERSONAL PROJECTS

Security and Admin (2022-05 - 2022-12), Leads Networking Institute

References

References available upon request.

Timeline

Housekeeping assistant - ParkHall Hotel and Spa
05.2025 - Current
Retail Associate Volunteer - Sue Ryder
03.2025 - 11.2025
Support Worker - Able2Care Ltd
07.2024 - 11.2024
Staff Member - Vape Joint
04.2024 - 04.2025
Hospitality and Retail Assistant - Sodexo Live
01.2024 - 11.2025
Housekeeper - Ribby Hall Village
07.2023 - 10.2023
Warehouse Operator - Mo.Group DPD
05.2023 - 08.2025
University Of Central Lancashire - Masters, Intercultural Business Communication
01.2023 - 10.2024
Office Assistant - Infodot Networking
03.2022 - 12.2022
Yuva Kshetra Institute of Management Studies - Bachelor of Business Administration, Marketing
06.2018 - 04.2021
Government Higher Secondary School - GCSEs, Commerce
07.2016 - 03.2018
Leads Networking Institute - ELV - Security And Admin, IT
Hafis Kunnummal