Summary
Overview
Work history
Education
Skills
Certification
LANGUAGES
INTERESTS
PERSONAL PROJECTS
References
Timeline
Hafis Kunnummal

Hafis Kunnummal

Preston,United Kingdom

Summary

Accomplished professional with expertise in customer service and complaint management, retail operations, and merchandising. Demonstrates strong team leadership and volunteer recruitment skills, effectively managing multitasking and time management in fast-paced environments. Proficient in health and safety protocols, stock control, inventory management, and risk management. Adept at handling payments, developing documentation, and managing project management. IT literate with a keen eye for monitoring, recording observations, and ensuring respect in all interactions. Committed to leveraging skills for continued professional growth within dynamic organisations. Proactive assistant manager skilled at streamlining operations and implementing innovative solutions, resulting in smoother workflows and higher client retention. Recognized for fostering positive workplace culture and driving continuous improvement.

Overview

4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Housekeeping assistant

ParkHall Hotel and Spa
Chorley, Lancashire
2025.05 - Current

Retail Associate Volunteer

Sue Ryder
Preston, UK
2025.03 - 2025.11

Hospitality and Retail Assistant

Sodexo Live
Preston, UK
2024.01 - 2025.11

Staff Member

Vape Joint
Fleetwood, UK
2024.04 - 2025.04

Support Worker

Able2Care Ltd
Preston, UK
2024.07 - 2024.11

Housekeeper

Ribby Hall Village
Kirkham, UK
2023.07 - 2023.10

Warehouse Operator

Mo.Group DPD
Preston, Lancashire
2023.05 - 2025.08

Office Assistant

Infodot Networking
Malappuram, Kerala
2022.03 - 2022.12

Education

Masters - Intercultural Business Communication

University Of Central Lancashire, Preston, UK
2023.01 - 2024.10

Bachelor of Business Administration - Marketing

Yuva Kshetra Institute of Management Studies, Palakkad, Kerala
2018.06 - 2021.04

GCSEs - Commerce

Government Higher Secondary School, Meenchanda, Kerala
2016.07 - 2018.03

ELV - Security And Admin - IT

Leads Networking Institute, Manjeri
12.2022

Skills

  • Customer Service & Complaint Management
  • Retail Operations & Merchandising
  • Multitasking
  • IT Literate & Numerate
  • Respect
  • Handles payments
  • Documentation development
  • Microsoft Outlook
  • Interpersonal Skills
  • Verbal And Written Communication
  • Staff Training And Development
  • Strong Communication

Certification

Care Certificate (2024-10 - 2012-10)

LANGUAGES

English Full Professional Proficiency
Fluent
Hindi Limited Working Proficiency
Intermediate
Malayalam Native or Bilingual Proficiency
Fluent
Tamil Limited Working Proficiency
Beginner
French
Elementary

INTERESTS

Football, Drums, Travel, Gym, People, Movie, Music, Food, Cycling, Handpan, Rap Song, Modelling, Fashion, Business Analyst

PERSONAL PROJECTS

Security and Admin (2022-05 - 2022-12), Leads Networking Institute

References

References available upon request.

Timeline

Housekeeping assistant - ParkHall Hotel and Spa
2025.05 - Current
Retail Associate Volunteer - Sue Ryder
2025.03 - 2025.11
Support Worker - Able2Care Ltd
2024.07 - 2024.11
Staff Member - Vape Joint
2024.04 - 2025.04
Hospitality and Retail Assistant - Sodexo Live
2024.01 - 2025.11
Housekeeper - Ribby Hall Village
2023.07 - 2023.10
Warehouse Operator - Mo.Group DPD
2023.05 - 2025.08
University Of Central Lancashire - Masters, Intercultural Business Communication
2023.01 - 2024.10
Office Assistant - Infodot Networking
2022.03 - 2022.12
Yuva Kshetra Institute of Management Studies - Bachelor of Business Administration, Marketing
2018.06 - 2021.04
Government Higher Secondary School - GCSEs, Commerce
2016.07 - 2018.03
Leads Networking Institute - ELV - Security And Admin, IT
Hafis Kunnummal