Hafida El Rhiati
Nottingham,Nottinghamshire
Summary
Team player with extensive experience in food service and cleaning operations. Collaborates effectively with colleagues during peak times to maintain productivity. Resolves customer complaints professionally, contributing to improved service quality.
Overview
2
2
Languages
1
1
Certification
8
8
years of professional experience
Work History
Cleaning Assistant
Nottingham University Hospitals Trust
Nottingham
03.2025 - Current
- Completed cleaning projects on time, maintaining customer satisfaction and loyalty.
- Followed sanitisation, health and hygiene regulations.
- Followed cleaning checklists to match quality specifications for each space.
- Emptied bins and disposed of any hazardous waste following health and safety regulations.
Food Service Assistant
Nottingham University Hospitals Trust
Nottingham
12.2023 - 02.2025
- Maintained safe hygiene and food handling standards for full compliance.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Ensured the entire worksite was kept clean at all times.
- Handled all complaints efficiently and professionally, following company procedures.
Food Service Assistant
Barker Ross
Nottingham
01.2023 - 12.2023
- Maintained safe hygiene and food handling standards for full compliance.
- Supported team members during rush hours, demonstrating flexibility and teamwork in a fast-paced environment.
- Ensured the entire worksite was kept clean at all times.
- Handled all complaints efficiently and professionally, following company procedures.
Healthcare Assistant
Ace Care 4 U LTD
Nottingham
08.2018 - 04.2023
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Education
Functional Skills Level 1 - English Language
Nottingham College
Nottingham01-2023
GCSEs - Maths
Nottingham College
Nottingham01-2023
Master degree - Moroccan Private Law
Mohamed 5 University
Rabat/ Morocco01-1998
Skills
- Floor cleaning
- Floor mopping
- Clear communication
- Hazardous waste disposal
Languages
English
Intermediate
B1
Arabic
Advanced
C1
Certification
- Level 2 Food Safety and hygiene for Catering.
- Knowledge of cleaning/hygiene COSHH Procedure.
- Principles and criterion of Hazard Analysis of Critical.
- Care Support Worker with Ace Care 4 U LTD.
Interests
- Alongside having the necessary interpersonal skills and qualities required for this role, my capacity for empathy has been evidenced through my volunteer work Over two years, I dedicated time to a local charity shop, (Emmanuel House
Timeline
Cleaning Assistant
Nottingham University Hospitals Trust
03.2025 - Current
Food Service Assistant
Nottingham University Hospitals Trust
12.2023 - 02.2025
Food Service Assistant
Barker Ross
01.2023 - 12.2023
Healthcare Assistant
Ace Care 4 U LTD
08.2018 - 04.2023
Functional Skills Level 1 - English Language
Nottingham College
GCSEs - Maths
Nottingham College
Master degree - Moroccan Private Law
Mohamed 5 University