Hafeez Rehman
Private Hire Taxi Driver
Wolver,England
Summary
Friendly and dependable Private Hire Taxi Driver with knack for providing safe and comfortable journeys. Skilled in navigating through traffic and ensuring timely arrivals. Known for maintaining clean vehicle and excellent customer service, leading to positive passenger feedback and repeat business. Offering strong interpersonal skills and customer-focused mindset. Knowledgeable about navigating urban areas safely and efficiently. Experienced in managing time effectively and ensuring passenger comfort. Ready to use and develop communication, problem-solving, and route planning skills in role. Experienced in giving passengers safe, reliable transport. Careful to follow rules governing vehicle operations, speed and maintenance. History exceeding passenger expectations with service quality and speed.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
Work History
Private hire taxi driver
Uber
Wolverhampton, West midlands
02.2018 - Current
- Delivered punctual transportation services, enhancing customer satisfaction.
- Accurately handled cash transactions to uphold financial integrity.
- Familiarised with various city locations to optimise route efficiency.
- Verified vehicle condition before each shift to ensure optimal performance.
- Familiarised self with various city locations, improving route efficiency.
- Demonstrated knowledge of local routes for efficient journey times.
- Communicated timely updates on journey progress to passengers.
- Delivered exceptional customer service for positive reviews.
Security officer
Securitas
Birmingham, West midlands
01.2008 - 01.2018
- Conducted routine inspections of fire extinguishers to ensure emergency readiness.
- Supervised visitor sign-in process, ensuring meticulous record keeping.
- Coordinated shift changes with other officers for seamless operations.
- Collaborated with local law enforcement to strengthen site security measures.
- Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Supervised visitor sign-in process meticulously; ensured accurate record keeping.
- Trained new members of security team, raising overall team performance levels.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Patrolled premises regularly, contributing to safe work environment.
- Checked identification of visitors thoroughly to prevent unauthorised entries onto premises.
- Upheld strict access controls for ensuring building security.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into premises.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Assisted HR during termination processes, ensuring employee departures were conducted peacefully.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Managed lost property system effectively, returning items to rightful owners promptly.
- Ensured smooth traffic flow in car park by directing vehicles efficiently.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Checked ID cards and documented details in security log.
- Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
- Completed regular patrols after business hours, preventing intrusions and detecting problems.
- Kept entrances secure with consistent visitor, personnel and package screening.
- Completed thorough incident reports, recording exact observations, occurrences and witness statements.
Education
Certificate of Higher Education - Health and care management
Arden University
Birmingham 02.2024 - 02.2025
Certificate of Higher Education - Digital Skills
University of Wales Trinity Saint David
Swansea, City and County of Swansea 02.2023 - 01.2024
Edexcel Level 2 - Business
Josiah Mason Sixth Form College
Birmingham 09.2004 - 09.2005
NVQ Level 2 - National Certificate of Door supervisors
City & Guilds
Camberley, Surrey 12.2007 - 12.2007
HABC Level 2 Award for upskilling Door Supervisors - National Certificate of Door supervisors
Highfield awarding body for Compliance
Birmingham 01.2013 - 01.2013
NVQ Level 2 - Level 2 Award in CCTV Opreations
Highfield awarding body for compliance
Birmingham 01.2013 - 02.2013
Skills
- Advanced driving course completed
- Driving licence holder
- Effective coordination
- Polite telephone etiquette
- Trip logging proficiency
- Online booking system proficiency
- Bilingual or multilingual
- Excellent navigation
Timeline
Certificate of Higher Education - Health and care management
Arden University
02.2024 - 02.2025
Certificate of Higher Education - Digital Skills
University of Wales Trinity Saint David
02.2023 - 01.2024
Private hire taxi driver
Uber
02.2018 - Current
HABC Level 2 Award for upskilling Door Supervisors - National Certificate of Door supervisors
Highfield awarding body for Compliance
01.2013 - 01.2013
NVQ Level 2 - Level 2 Award in CCTV Opreations
Highfield awarding body for compliance
01.2013 - 02.2013
Security officer
Securitas
01.2008 - 01.2018
NVQ Level 2 - National Certificate of Door supervisors
City & Guilds
12.2007 - 12.2007
Edexcel Level 2 - Business
Josiah Mason Sixth Form College
09.2004 - 09.2005
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