Summary
Overview
Work history
Education
Skills
Affiliations
Languages
References :
Timeline
Generic
Hadzira Lusija

Hadzira Lusija

Doha,Qatar

Summary

To reach final goals and fulfill all the tasks that have been set on the road. To become and expert in my field of employment. To make satisfied, not only personal goals, but also goals of people around me and to reach to final points with full confidence and assurance.

An enthusiastic and hyperactive person with drive, determination and proven ability to ensure that the job and store operates efficiently and profitably. Having a record of accomplishments and maximizing client satisfaction and profitability whilst maintaining high luxury standards of product and service, also present as positive and fashionable image of the business. Speaking several languages (English, Basic Arabic, conversational level Spanish and Turkish, basic German) which is quite helpful to give an extraordinary service to each person that comes in contact. Having a patience and different view on each person and clients that comes in, without discrimination and give them the best according to their request and open a way to up-sale or cross-sale due to already achieved conversation. Willing to step-up and help others in their needs, either colleagues or customers, with all the knowledge learned from learn new things and pushing limits to improve myself in any field. Possessing strong knowledge about Microsoft office programs. Also having huge passion for cars, animals and meeting new people and environments.

Overview

9
9
years of professional experience
8
8
years of post-secondary education

Work history

Client advisor

Burberry Mainline
Doha, Qatar
09.2022 - 02.2025
  • Giving clients extraordinary luxury experience, with representation of valuable products and part of history
  • Engage with clients with long terms relationship by celebrating special occasions and involvement through their needs
  • Managing store when needed, supporting team and lead colleagues through trainings, briefings etc
  • Working on weekly, monthly and yearly reports when needed

Football coach and referee

QFA, Generation Amazing
Doha, Qatar
03.2022 - 02.2025
  • Being involved into preparations for World Cup 2022 as coach for kids and adults
  • Played football for Al-Rayyan sport club (previously played for 15 years in home country as National Football player), and possessing license as referee
  • Working with kids with disabilities to improve their well-being in world of sport

Brand Ambassador and In-Charge

Palais Royale (Blue Salon) ABI Holding
Doha, Qatar
06.2019 - 09.2022
  • Worked in different locations (Secret Notes DFC, Harvey Nicols, Galleries Lafayette, Grand Museum The Pearl) with multi-national teams
  • Duties: managed needs for Floraiku brand and novelties, supported clients through visit, held trainings for Sales team to success and achieve goals, reported on sales and marketing to top management on weekly/monthly basis, prepared permits, manage inventories, prepared and participated in video shootings for advertisements

F&B Assistant Manager

Bolulu Hasan Usta and Mimz Café
Doha
08.2017 - 06.2019
  • Supervised and lead restaurants, worked in multi-national environment
  • Duties: Assigned work task and work with logistic, document staff attendance, schedule etc
  • Observed and check orders, interact with guests, document inventory, supplies, costings and KPI’s, solving problems and complaints

Designer

Fortuna NS
Busovaca
04.2016 - 08.2017
  • Company Overview: Italian company based in Bosnia
  • Worked as designer for Italian company based in Bosnia
  • Elaborated for inspiration and ideas, made rough drawings and sew samples
  • Held successful negotiations on wholesale trades
  • Reassured designs to be aligned with world trends
  • Italian company based in Bosnia

Sales Executive and Representative

IT Computers
Zenica
09.2015 - 04.2016
  • Being in-charge of electronic and appliances store, suggesting new deals, ideas and work on its realization together with large team
  • Involved with potential clients, obtained surveys, blueprints and other documents
  • Read publications and online contents, technical advances, updates, upgrades, changes and different matters concerning the products or services

Education

Philosophy Faculty - English language, History and literature

Philosophy Faculty
01.2013 - 01.2016

Gymnasium - Chemistry, Science and Language department

Gymnasium
01.2008 - 01.2013

Skills

  • Product knowledge
  • Sales techniques
  • Clear communication
  • Leadership qualities
  • Project management
  • Financial reporting
  • Customer Service
  • Client service excellence

Affiliations

  • Cars, Cars, Designs, Creating new friendships across the globe, Travelling, Exploring and participating in Events.

Languages

English
Fluent
Arabic
Intermediate
German
Upper intermediate
Spanish
Advanced
Turkish
Advanced
Bosnian / Croatian / Serbian
Native

References :

  • Aleksandar Egeric, Gucci Manager on HIA, +974 7020 6595
  • Arax Kalayan, Assistant Manager Burberry Vendome ML, +974 6003 3586
  • Rijada Imamovic, Multi-unit manager for the Middle East Hilton, +974 3007 8357
  • Ahmed Prosjanovic, Assistant Manager Ali Bin Ali Hospitality, +974 5588 3408

Timeline

Client advisor

Burberry Mainline
09.2022 - 02.2025

Football coach and referee

QFA, Generation Amazing
03.2022 - 02.2025

Brand Ambassador and In-Charge

Palais Royale (Blue Salon) ABI Holding
06.2019 - 09.2022

F&B Assistant Manager

Bolulu Hasan Usta and Mimz Café
08.2017 - 06.2019

Designer

Fortuna NS
04.2016 - 08.2017

Sales Executive and Representative

IT Computers
09.2015 - 04.2016

Philosophy Faculty - English language, History and literature

Philosophy Faculty
01.2013 - 01.2016

Gymnasium - Chemistry, Science and Language department

Gymnasium
01.2008 - 01.2013
Hadzira Lusija