Hadiyah Abbasi

- Gathered insight into employee coordination, communication within the team and customer feedback which ignited my interest of Human Recourses and people focused operations.

- Embodied the company values of respect and attention to detail by delivering warm and attentive service

- Demonstrated high level accuracy in processing orders, handling dietary requirements/allergens, and managing payments using POS systems

- Achieved employee of the month (guest nominee) based on my 60+ five-star trip advisor reviews from verified guests reflecting my attention to detail, efforts to go beyond expectations and warm personality. The reviews directly affected the restaurants position on TripAdvisor, increasing our rank from 91 to number 20 of restaurants in London.

- Took responsibility to assure the working environment was running smoothly by resolving conflicts and initiating compromises between team members

- Volunteered at Occupational Health Department as an assistant, shadowing several segment departments including HR. I witnessed policy enforcement, communications through departments, team coordination and procedures of care towards employees- giving me insight into the functions of HR as the support for employee wellbeing and development as well as the organisational culture.

- Present in department meetings as a witness to decision making processes regarding company employees, where I realised the importance of correct data handling and employee confidentiality.

- Organised Employee files and data by converting the information into computer form, demonstrating my attention to the finest details due to the critical element of accuracy regarding Employee health information.

- Boosted communications and team building through organising activities for the students

- Supported children at the start of the school year by designing and leading activities to enhance relationship-building and inclusivity, to help new students engage with others and form friendships- highlighting my interest in employee engagement and wellbeing.

- Worked closely with staff to aid in creating a welcoming environment that was safe and emotionally supportive for pupils by staying attentive to any conflict or inequality.

- Shadowed staff giving one- on- one support to pupils who were struggling to adapt, which helped me understand the importance of structured support.

- Supported the community-focused organisation by organising the donations, pricing the items while maintains a clean and hazard free working environment- demonstrating my attention to detail

- Assisted customers from different ages and backgrounds which diversified my communication skills