Hadi Nassrallah
London
Summary
I am a self-motivated and independent young adult that is skilled at problem-solving and communicating with team members, vendors and customers. As a superb communicator he will always leave a good impression on those he meets with a friendly thank you and goodbye. I am also very good at maths and calculating things.I have always been an extremely hands-on, practical and energetic worker and am good with always providing customer service and in all circumstances.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Hardworking and passionate job seeker with strong organisational skills eager to secure entry-level retail assistant position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Construction Worker
PRIVATE CONTRACTOR
London, ENG
01.2020 - 11.2021
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
- Dug trenches and set up forms to specified requirements for concrete pours.
Team Member
KFC
London, WSM
06.2021 - 06.2022
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
- Evaluated customer needs and feedback to drive product and service improvements.
Barista
COSTA
London, WSM
06.2022 - 09.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Explained beverage preparation and offered samples to help customers choose ideal items.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Education
A-Levels - Business
William Morris Sixth Form
London 09.2020 - 06.2023
Bachelor of Arts - Business and Acounting
Middlesex University
London 09.2023 -
Skills
Skills and expertiseGood hand-eye coordination Curiosity and creativity Patience and dedication Customer and Personal Service Attention to Details Independence Stress Tolerance The ability to meet strict deadlines Good health with no skin or breathing complaints The ability to follow strict health and safety standards Computer skills Patience Very good with my maths skills I can approach customers and initiating a dialogue to establish their needs/wants
Fluent in [Language]
Complaint resolution
Cash Handling
Sales expertise
Dependable and Responsible
Teambuilding
Decision-Making
Timeline
Bachelor of Arts - Business and Acounting
Middlesex University
09.2023 -
Barista
COSTA
06.2022 - 09.2023
Team Member
KFC
06.2021 - 06.2022
A-Levels - Business
William Morris Sixth Form
09.2020 - 06.2023
Construction Worker
PRIVATE CONTRACTOR
01.2020 - 11.2021