Hadeel Noor
Summary
Dynamic and results-driven professional with a robust skill set in project management, digital marketing, and event management. Demonstrates exceptional communication skills and expertise in translation and interpretation, complemented by proficiency in Microsoft Office Suite,
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work history
Project coordinator
Oxfordshire County Council
Oxford, Oxfordshire
10.2022 - 07.2024
- Coordinated government-funded projects such as household support funds and pension funds.
- Organised and managed government funds email box.
- Received and screened high-volume internal and external communications, including calls and emails.
- Edited and printed government funding correspondence for the FM department to post.
- Supervised and trained new employees to use work equipment and software.
- Maintained detailed administration and office procedures to improve accuracy and efficiency.
Student Experience Team Leader
Unite students
Oxford, UK
09.2020 - 10.2022
- Escorted customers to their rooms, assisted customers professionally and courteously, showing empathy and responding with urgency to their requests.
- Prepared for checking-in/out process: ''filing, putting together check-in packs, delivering documents to rooms, etc.
- Conducted flat viewing, inspection and led sales conversation.
- Planned and supervised events for students.
Event coordinator
Oxford Events & Logistics
Oxford, UK
05.2019 - 07.2020
- Led a team of event assistants and volunteers in the successful execution of diverse events, ranging from corporate functions to public engagements, across various Oxford venues.
- Coordinated critical event logistics, including vendor liaison, equipment setup, and ensuring adherence to event timelines and operational plans.
- Assisted with on-site event operations, providing immediate problem-solving and ensuring a seamless experience for attendees and stakeholders.
- Assisted, trained and mentored new team members on event protocols, customer service standards, and operational efficiency.
- Contributed to pre-event planning, assisting with resource allocation, scheduling, and ensuring all necessary materials were prepared.
Travel Agent ,Content And Digital Marketer
Limelight Safari Africa
Oxfordshire , Oxford
01.2014 - 02.2016
- Provided expert guidance on diverse African adventures.
- Created compelling geographical and historical content to promote unique African experiences, highlighting the company's "Tour Guard" approach and firsthand knowledge of all destinations.
- Managed digital marketing initiatives to increase brand visibility and customer engagement, showcasing Africa's pristine safari destinations and diverse cultures.
- Maintained up-to-date knowledge of global destinations, enhancing service delivery.
- Managed client complaints professionally, restoring trust and confidence.
- Collaborated with hotels and airlines for affordable package deals.
Education
Certificate of Higher Education - Project Management and Digital Marketing
Cambridge Regional College
Oxford, Oxfordshire 08.2024 - 09.2024
Certificate of Higher Education - Cybersecurity, Team Leading And Customer Service
Cambridge Regional College
Cambridge 10.2023 - 11.2023
A joint honours - Business Management and Japanese
Oxford Brookes University
Oxford09.2018
Certificate of Higher Education - Business management, Psychology, Sociology of health
City Of Oxford College
Oxford 09.2014 - 05.2015
Skills
- Project management
- Communication skills
- Digital marketing skills
- Translation and interpretation
- Event management skills
- Entrepreneurship skills
- Fundraising strategies
- Microsoft Office Suite
- Google Analytics and Ads
- Creative and innovative
- Traveling
- Canva
- Trello
Accomplishments
- Founded and led Seraphim charity, raising over £5,000 for war victims in Sudan through community events.
- Gained a global perspective through extensive international travel.
Languages
Arabic
Native
Japanese
Upper intermediate
Timeline
Certificate of Higher Education - Project Management and Digital Marketing
Cambridge Regional College
08.2024 - 09.2024
Certificate of Higher Education - Cybersecurity, Team Leading And Customer Service
Cambridge Regional College
10.2023 - 11.2023
Project coordinator
Oxfordshire County Council
10.2022 - 07.2024
Student Experience Team Leader
Unite students
09.2020 - 10.2022
Event coordinator
Oxford Events & Logistics
05.2019 - 07.2020
Certificate of Higher Education - Business management, Psychology, Sociology of health
City Of Oxford College
09.2014 - 05.2015
Travel Agent ,Content And Digital Marketer
Limelight Safari Africa
01.2014 - 02.2016
A joint honours - Business Management and Japanese
Oxford Brookes University
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