Habibat Motunrayo Abodunrin
Coventry,UK
Summary
An experienced Product Owner with a strong background in SaaS environments, with over two years of experience collaborating with cross-functional teams to define, deliver, and improve innovative software products. Adept at managing product roadmaps, writing user stories and acceptance criteria, and ensuring alignment between business objectives and development teams. Committed to driving value for users and maintains strong relationships with both internal and external stakeholders. Passionate about problem-solving, consistently seeking ways to enhance product features based on market trends and user feedback.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work history
Product Owner
Bright Software Group
Warwick, Warwickshire
04.2024 - Current
- Conducted research and analysis of user base to identify client needs and enhance product functionality.
- Scoped projects by eliciting business requirements and translating them into user stories and acceptance criteria.
- Managed product backlog across 3 systems , ensuring clarity and completeness of all requirements for development teams.
- Collaborated with Product Manager, UX/UI, and Development teams to define and deliver new features.
- Participated actively in sprint planning, reviews, and retrospectives to prioritise tasks effectively.
- Liaised with QA and customer-facing teams to validate user acceptance criteria and maintain product quality.
- Facilitated regular team meetings to monitor progress towards established goals.
- Engaged with sales teams to ensure alignment on product features and benefits.
Business Analyst
DepotNet
Henley-in-Arden, UK
04.2022 - 03.2024
- Working closely with product owner and client stakeholder to gather business requirements, define objectives and scope of change requests
- Requirements gathering, specification and change request documentation, wireframing and testing acceptance criteria
- Collaborating with Product owner and stakeholder to design solution(s) to business needs and creating and updating project documentation for management
- Liaison with software developers to support with understanding of proposed design solutions
- Managing project management to ensure progress and completion of projects within time and scope agreements
- Supporting development and UAT throughout post development release
- Arranging and providing, virtual and in person training of company systems as well as training role out post change release
- Documenting new and updating previously existing test acceptance criteria to assist with future development and testing
- Managing development implementation sprints/projects via Azure DevOps
- Partaking in test acceptance criteria for Street Manger integration of across multiple company products
- Documenting and reporting to management on post development release result, such as impact on client contact, engagement, and satisfaction
Data Analyst
Shell Energy Retail Limited
West Midlands
06.2018 - 04.2022
- Performing verifications and arranging weekly Guaranteed Standard of Performance (GSOP) payments for an average of 250 accounts daily.
- Analyzing and processing erroneous transfers cases, escalations, and acquisition migration cases within GSOP timeframe, decreasing penalty payments by 45%.
- Evaluating report and response histories to identify trends, using data to mitigate potential GSOP penalties.
- Managing customer communication to negate breeching GSOP timeframes.
- Providing training support for team members, aiding in timely resolutions to GSOP sensitive cases.
- Handling erroneous transfer industry line, delivering superior customer service and issue resolution.
- Investigating and providing aid in locating potential fraudulent registrations and/or third-party sales agents.
- Liaising with internal stakeholders to aid in investigating fraudulent registrations and/or sales agents.
- Evaluating report and response histories to identify trends, using data to mitigate potential GSOP penalties.
- Allocating and resolving unaccounted energy endpoints to ensure company billing credit and debit is accurate for forecasting and whole sale purchasing.
- Improved operational efficiencies while managing sales partner requests, sales equipment, purchase orders and pricing quotes.
Education
Certification - PRINCE2
AXELOS
08.2019 - 12.2019
Bachelor of Science - Business Information Technology
Coventry University
West Midlands 09.2014 - 05.2018
Skills
- Agile Methodologies & Scrum
- DevOps & Jira
- Requirements Gathering
- User Stories
- Acceptance Criteria
- Cross-functional Team Collaboration
- Product Roadmap & Backlog Management
- Stakeholder Engagement & Communication
Languages
English
Fluent
References
References available upon request.
Timeline
Product Owner
Bright Software Group
04.2024 - Current
Business Analyst
DepotNet
04.2022 - 03.2024
Certification - PRINCE2
AXELOS
08.2019 - 12.2019
Data Analyst
Shell Energy Retail Limited
06.2018 - 04.2022
Bachelor of Science - Business Information Technology
Coventry University
09.2014 - 05.2018
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