HABIBAT LAWAL
Gateshead
Summary
Strategic professional with expertise in service development and client-focused delivery. Utilises advanced IT systems for accurate record-keeping and documentation management. Experienced in community engagement, multi-agency collaboration, and care management. Specialises in risk assessment, risk management, and safeguarding policies. Committed to continuous improvement through effective time management and staff supervision.
Overview
1
1
Certification
7
7
years of professional experience
Work history
Health care assistant (NVQ 3)
The Manor House Knaresborough (Anchor Hanover Gro)
Knaresborough, North Yorkshire
2023.07 - Current
- Increased patient satisfaction by 20% through displaying kindness, compassion, respect, honesty, and support to all residents suffering from dementia
- Enhanced 25 residents' quality of life, while maintaining their independence and privacy
- Provided physical comfort to patients, supporting personal hygiene needs
- Helping patients to eat and to move about if they have mobility problems
- Facilitated feeding and dining for residents, promoting participation in daily activities
- Assisting patients with the removal of Convene urinary catheter
- Assisted with rehabilitative care, adhering to treatment plans from health professionals
- Accompanied residents to hospital appointments, ensuring their comfort and safety during travel.
Care assistant
Care Hearted Ltd
Coventry
2022.10 - 2023.06
- Assisted residents with daily personal care tasks, including washing and grooming, to promote hygiene and comfort.
- Assisted with daily personal care tasks such as bathing, dressing and feeding.
- Administered medication to patients, ensuring proper health management.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Collaborated with healthcare team for effective patient care delivery.
- Facilitated communication between patients and medical staff, fostering understanding and trust in care.
- Contributed to team meetings focused on improving service delivery, enhancing quality of life for residents.
- Delivered excellent customer service by addressing concerns of patients' families.
- Respected privacy and dignity of each resident during the provision of care services.
- Assisted in daily living activities for enhanced patient comfort.
Care Assistant
Saint Care home
Lagos
2021.12 - 2022.10
- Delivered high-quality, dedicated care to clients with disabilities, consistently achieving individual care plan objectives
- Administered medication to patients, ensuring proper health management.
- Assisted with rehabilitative care following treatment plans established by health professionals.
- Worked closely with nurses to maintain high levels of communication
- Collaborated with healthcare team for effective patient care delivery.
- Responded promptly to emergency situations, ensuring safety of all residents.
- Completed care documentation and monitored patient progress to achieve up-to-date records
- Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
- Compiled and submitted detailed reports to manager on client status, facilitating clear communication of ongoing care needs.
- Organised recreational activities to enhance social interaction and engagement among residents.
- Provided emotional support to patients, fostering improved mental wellbeing and resilience.
- Safely escorted patients during medical appointments and hospital visits
Manager
INTEL
Lagos, Nigeria
2019.06 - 2021.12
- Design strategy and set goals for growth
- Maintain budgets and optimize expenses
- Established clear policies and processes to streamline operations.
- Ensure employees work productively and develop professionally
- Managed hiring process and developed recruitment and training strategies to build a successful administrative team.
- Coordinated cross-departmental collaboration to enhance workflow efficiency.
- Oversee day-to-day operations
- Implemented cost reduction measures, reduced overhead expenses.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Managed team dynamics by implementing conflict resolution strategies.
- Delivered high-quality products to increase customer satisfaction.
- Maintained inventory control, reduced stock shortages.
- Cultivated strong relationships with clients to secure repeat business.
Education
National Innovative Diploma - Multimedia Technology
Digital Bridge Institute
Lagos State 9 2018 - 5 2020
High School Diploma - High School
Ajumoni Senior Grammar School
Lagos State 3 2011 - 6 2014
NVQ Level 3 - Level 3 Diploma in Adult Care
Learndirect
United KingdomSkills
- Patient care planning
- Care management
- Mental health support
- Health promotion activities
- Patient liaison
- Safeguarding knowledge
- Risk management
- Record management
- Healthcare software
- Programme coordination
- Time management
- Decision-making
- Team supervision
- Communication skills
- Client advocacy
- Team supervision
Certification
3 Diploma in Adult Care
Care Certificate
Timeline
Health care assistant (NVQ 3)
The Manor House Knaresborough (Anchor Hanover Gro)
2023.07 - Current
Care assistant
Care Hearted Ltd
2022.10 - 2023.06
Care Assistant
Saint Care home
2021.12 - 2022.10
Manager
INTEL
2019.06 - 2021.12
NVQ Level 3 - Level 3 Diploma in Adult Care
Learndirect
High School Diploma - High School
Ajumoni Senior Grammar School
3 2011 - 6 2014
National Innovative Diploma - Multimedia Technology
Digital Bridge Institute
9 2018 - 5 2020