Habib Firdous
London
Summary
Adaptable and commercially minded professional with experiences spanning local-government-relevant operations, policing, recruitment and onboarding, property, sales, customer service and independent business activity. Former Metropolitan Police Constable with strong judgement, communication, conflict-management and investigative skills. Currently seeking a remote or hybrid role within local government, governance, compliance, operations, project delivery, housing/property or related professional services. Experienced in handling sensitive matters, managing competing priorities, assessing information, resolving problems and working with multiple stakeholders.
Overview
11
11
years of post-secondary education
12
12
years of professional experience
Work history
Courier Driver
Evri
2026.06 - 2026.08
- Deliver parcels safely by following routes for time-critical daily schedules.
- Maintain accurate delivery records while updating time slots promptly.
- Deliver professional customer service in a fast-paced operational environment consistently.
Self-Employed
Self-Employed – Business, Investment & Property Projects
London
2024.12 - 2026.08
- Coordinate business and investment activities involving shares, property developments, asset sales and project-related matters in Bangladesh.
- Manage multiple stakeholders and competing priorities across commercial, property and family-asset matters.
- Coordinate the administration and resolution of complex inheritance and estate matters following a family bereavement, working with relevant advisers and stakeholders where appropriate.
- Review documentation, financial information and property-related matters, identify issues and support practical routes to resolution.
- Negotiate with stakeholders, communicate decisions clearly and maintain detailed records across long-running matters.
- Apply commercial judgement, confidentiality and strong organisational skills when managing sensitive and financially significant matters.
- Greater London
Onboarding Partner
Acacium Group
Stoke-on-Trent
2024.06 - 2024.10
- Managed end-to-end onboarding activities for candidates joining Bank Partners, ensuring timely and accurate completion of requirements.
- Worked closely with Talent Acquisition teams, clients and candidates to meet time-to-hire and fulfilment KPIs.
- Checked documentation and supported candidates through compliance and induction processes, resolving issues promptly.
- Coordinated multiple cases simultaneously while maintaining accuracy, confidentiality and a positive candidate experience.
- Liaised with relevant trusts and stakeholders to facilitate efficient placement and meet operational demand.
- On site
Constable
Metropolitan Police Service
London
2020.09 - 2022.11
- Responded to a wide range of incidents and complex situations, applying sound judgement and proportionate decision-making.
- Gathered, assessed and recorded information to support investigations, operational decisions and accurate reporting.
- Managed sensitive and confidential information while maintaining professional standards and legal and procedural requirements.
Sales Assistant
River Island
Westfield London
2014.12 - 2020.09
- Provided high-quality face-to-face customer service in a busy retail environment.
- Supported customers across departments and handled day-to-day operational responsibilities.
- Assisted with stock and inventory activities while maintaining high standards of accuracy and presentation.
- Worked collaboratively to meet service and commercial objectives and resolve customer issues effectively.
Programme Consultant
Global University Systems
City of London
2019.03 - 2019.12
- Supported prospective and existing students with programme-related enquiries and customer service.
- Built relationships with clients and stakeholders and communicated information clearly and professionally.
- Managed multiple enquiries and administrative tasks while maintaining attention to detail and service standards.
Lettings Consultant
Dexters Estate Agent Group
RSK Acton
2018.03 - 2018.08
- Advised landlords and tenants on lettings services, pricing and property-related requirements.
- Booked and conducted property viewings and supported clients throughout the lettings process.
- Completed and coordinated tenancy documentation and liaised with landlords, tenants and internal teams.
- Verified applicant information and UK residency/affordability requirements in line with process.
- Managed customer enquiries and maintained accurate client records while contributing to performance targets.
Education
LLB Law -
Brunel University London
2013.01 - 2017.01
A-Levels - Business, Citizenship, History
Totteridge Academy London
2011.09 - 2013.07
Secondary School - undefined
Ravenscroft Secondary School London
2006.09 - 2011.07
Skills
- Problem Solving & Decision Making
- Stakeholder Management
- Investigation & Information Assessment
- Compliance & Documentation
- Project & Operational Coordination
- Customer & Community Service
- Conflict Management
- Recruitment & Onboarding
- Property & Housing
- Negotiation & Commercial Awareness
- Written & Verbal Communication
- Working Under Pressure
References
References available on request.
ADDITIONAL INFORMATION
- Based in London and open to remote and hybrid opportunities across the UK.
- Target roles: local government, governance, compliance, investigations, housing/property, project/operations and professional services.
Affiliations
- Football
- Tennis
- Traveling to different countries, exploring
Timeline
Courier Driver
Evri
2026.06 - 2026.08
Self-Employed
Self-Employed – Business, Investment & Property Projects
2024.12 - 2026.08
Onboarding Partner
Acacium Group
2024.06 - 2024.10
Constable
Metropolitan Police Service
2020.09 - 2022.11
Programme Consultant
Global University Systems
2019.03 - 2019.12
Lettings Consultant
Dexters Estate Agent Group
2018.03 - 2018.08
Sales Assistant
River Island
2014.12 - 2020.09
LLB Law -
Brunel University London
2013.01 - 2017.01
A-Levels - Business, Citizenship, History
Totteridge Academy London
2011.09 - 2013.07
Secondary School - undefined
Ravenscroft Secondary School London
2006.09 - 2011.07