Habib Ahmed
London,London
Summary
Multilingual professional with exceptional organisational skills and a proven ability to prioritise tasks effectively. Adept in Microsoft Office suite, including Excel, Word, Outlook, and PowerPoint, ensuring efficient communication and problem-solving. Known for attention to detail and calmness under pressure, fostering strong interpersonal relationships and team building. Committed to leveraging resourcefulness and time management skills to achieve career goals in dynamic environments.
Overview
10
10
years of professional experience
2023
2023
years of post-secondary education
Work history
Administrative Support Work
Hackney Jobcentre DWP
06.2019 - 06.2019
- Meeting and greeting providers and offering help if required.
- Support staff with daily ad-hoc duties including photocopying.
- Handing-out and distributing memos, flyers and other materials as and when new vacancies and opportunities were available including marketing material to Work Coaches.
- Updated staff folders on each desk to ensure that vacancies and opportunities are in date.
- Contacting customers on the phone regarding appointments/group.
- Internet job searching and research for local vacancies for promoting to job seekers.
- Shadowed Work Coaches on Universal Credit to learn and understand the different types of benefits and how to conduct interviews.
Prenatal Volunteer Befriender
Family Action
01.2017 - 03.2017
- Using my active listening and communication skills with new mothers.
- Discuss and learn about child development and the impact of PNI on their baby.
- Take part in discussion on parenting - factors that impact on parenting, prenatal mental health - signs & symptoms, boundaries, Health & Safety, Confidentiality, Equality & Diversity and Inclusion, Domestic Abuse and Safeguarding.
- Record Keeping – Take notes on discussions, register service users and inputting data.
Admin Assistant (Apprenticeship)
Tower Hamlets Council
11.2012 - 11.2013
- Taking Minutes.
- Manage the telephone, diary and book desk space on outlook for colleagues.
- Register, scan and file documents.
- Filing, faxing, photocopying and using Microsoft Office Packages.
- Write weekly reports, completing timesheets and schedules.
- Ensured departments information systems are kept up to date and accurate by checking thoroughly.
- Demonstrated strong interpersonal skills by working as a team with diverse people.
Sales Assistant
Asda London
08.2009 - 09.2009
- Listening to customers and handle their enquiries.
- Worked as part of the customer service team.
- Pricing and taking payments for products.
- Developed organisational skills by general cleaning and tidying of the store.
- Stacked shelves & replenish stock.
- Provide information about any offers in the store and always make sure high level of customer service is provided to customers in the store.
Customer Service Assistant
Peacock
06.2009 - 07.2009
- Served customers by taking payments for products.
- Be approachable to customers and help them find the products they want.
- Work as part of the customer service team and organise & replenish the stock.
- General cleaning & tidying of the store.
- Handle customer enquiries and provide a high level of customer service in the store.
Education
Certificate in Understanding Behaviour That Challenges -
NCFE Cache Level 2
English Level 1 - undefined
Newham College of further Education
Mathematics Entry Level 3 - undefined
Newham College of further Education
Level 1 Award in E-Safety - undefined
Newham College of Further Education
Level 2 Award in Digital Skills for Work - undefined
Newham College of Further Education
Pearson Edexcel Functional Skills - undefined
Go Train Ltd
11.2018 - 12.2018
ITC Level 2 Award in Emergency First Aid at Work - undefined
Bromley by Bow Centre
Safeguarding Young People & Adults Level 2 - undefined
Bromley by Bow Centre
Equality and Diversity Level 2 - undefined
Bromley by Bow Centre
Online Safety & Prevent Duty Level 2 - undefined
Bromley by Bow Centre
Skills
- Microsoft Office
- Excel
- Word
- Outlook
- PowerPoint
- Prioritising
- Organisational skills
- Time management
- Attention to details
- Interpersonal skills
- Communication skills
- Problem-solving
- Calm under pressure
- Team building
- Resourcefulness
- Multilingual
Custom
References can be made available upon request.
Timeline
Administrative Support Work
Hackney Jobcentre DWP
06.2019 - 06.2019
Pearson Edexcel Functional Skills - undefined
Go Train Ltd
11.2018 - 12.2018
Prenatal Volunteer Befriender
Family Action
01.2017 - 03.2017
Admin Assistant (Apprenticeship)
Tower Hamlets Council
11.2012 - 11.2013
Sales Assistant
Asda London
08.2009 - 09.2009
Customer Service Assistant
Peacock
06.2009 - 07.2009
English Level 1 - undefined
Newham College of further Education
Mathematics Entry Level 3 - undefined
Newham College of further Education
Level 1 Award in E-Safety - undefined
Newham College of Further Education
Level 2 Award in Digital Skills for Work - undefined
Newham College of Further Education
ITC Level 2 Award in Emergency First Aid at Work - undefined
Bromley by Bow Centre
Safeguarding Young People & Adults Level 2 - undefined
Bromley by Bow Centre
Equality and Diversity Level 2 - undefined
Bromley by Bow Centre
Online Safety & Prevent Duty Level 2 - undefined
Bromley by Bow Centre
Certificate in Understanding Behaviour That Challenges -
NCFE Cache Level 2
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