Habeel Musthafa

Supported hospitality event coordination duties for Aramark Ltd under Accenture managagement.

• Managed multiple tasks concurrently under tight deadlines without quality slip.
• Streamlined registration process flow, improving attendee access to event entry.
• Collected client information and discussed event vision during consultations.
• Followed up with previous clients to confirm satisfaction and seek planning leads.
• Gathered post-event feedback and evaluated outcomes to guide future planning.
• Arranged pantry food to event area with attention to all details.
• Decorated the event area to match agreed event decor.
• Arranged meeting rooms with required setup according to client instructions.

• Monitor consumer behaviour trends with careful attention to detail.
• Demonstrate products effectively to increase sales conversion rates.
• Manage till operations smoothly to reduce customer waiting time.
• Collaborate with team members to meet sales targets.
• Perform daily inventory checks to keep stock levels accurate.
• Assist customers with product selection to improve satisfaction levels.
• Handle high-pressure situations calmly to keep store operations seamless at peaks.
• Provide personalised shopping advice to strengthen customer experiences.
• Maintain knowledge of current sales promotions to support informed purchases.
• Learn new products quickly to guide customers with confidence.
• Balance multiple tasks at once while delivering high-quality customer care.
• Keep displays clean and well-organised to maintain a welcoming store environment.
• Process cash transactions quickly to ensure accurate end-of-shift accounting.

Trained on McAfee antivirus support and assisted customers with troubleshooting steps.
Handled high-volume queries using effective multitasking throughout each customer interaction.
Offered timely call support, improving on-hold wait time for callers.
Resolved complaints by following guidelines and escalating complex issues to leaders.
Delivered prompt solutions and maintained customer satisfaction with personalised care.
Sold new products and accessories, capturing add-on sales opportunities for customers.