Habeeb Adams

• Developed comprehensive knowledge of product offerings to facilitate customer decisions.
• Highlighted product features and benefits in line with customer needs, securing high-value sales.
• Outbound, averagely, 50 cold calls per day.
• Email sequence, averagely, 30 new POC per day.
• Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
• Identified new business opportunities with potential clients in targeted markets.
• Expanded client base through diligent prospecting and networking.

• Actively reach out to leads via inbound or outbound lead sources and conduct a thorough needs analysis to understand their needs.
• Maintaining a well-organized CRM to ensure all prospects are reached in a well-timed manner.
• Maintaining communication channels with prospects via email, phone, and social media platforms.
• Leveraging relationship-building skills to build trust and enrolling customers in to long-term plan.
• Managed over 60 customer calls per day
• Negotiated contracts and closed deals to achieve favourable terms for corporate objectives.

As a fully remote Outbound and Inbound Sales Representative I:

• Outreach to our existing customers to upsell and cross sell appliances’ insurance and related services.
• Use a few different software to engage and nurture our customer base such as Genio and Respond 8.
• Present the product and services we provide, I address initial questions, to be able to point out the best solutions for their needs.
• Build rapport with our customers.
• Keep myself updated about the products, services and new features we offer.
• Generate a monthly average productivity of 94% on sales and time spent on calls with customer.